Network Administration Consultant

GENESIS HEALTHCARE SYSTEM
 

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always. 

Position Details:

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Department:

IT Technical & Support Services

Overview of Position:

Administers and integrates all network infrastructure, network security, Local Area Networks, Wide Area Networks, Wireless Networks, Internet, VPN technologies, email, and associated software and systems. Implements, manages, supports and monitors wired and wireless data and voice networks, malware and related threat remediation software/systems, firewalls, web filtering, spam remediation, network access control and intrusion prevention systems and technologies. Responsible for all network and digital communication infrastructures and ensures the systems are installed and maintained to established standards while maximizing the system availability/uptime and security.

ESSENTIAL DUTIES
1.    Implements, documents, and manages the network infrastructure hardware, software, digital communications, and related technologies to support departmental and enterprise wired and wireless network connectivity
2.    Defines all network requirements and related standards, configurations, naming conventions and equipment to maintain industry standards and compliance.
3.    Configures management and security systems, software and technologies to control access to/from the Genesis enterprise network.
4.    Installs, maintains, and manages all network operating systems, utilities, and layered products at the vendor’s most current version including security, virus and other software to minimize threats/risks.
5.    Installs, manages and maintains the wireless network infrastructure that supports both voice and data and maximizes throughput and access to meet the needs of a growing group of wireless devices while maintaining a highly secure wireless network environment.
6.    Implements, maintains, and assists with planning and design of physical and logical networks to support the needs of the enterprise and the security requirements of the enterprise
7.    Responsible for server and network operating system software lifecycle planning including software upgrades and replacement planning.
8.    Controls all licensed software including the physical licenses and the documentation required to remain in compliance with the software license agreements.
9.    Performs other functions as assigned.

QUALIFICATIONS
1.    Two-year Associates Degree in computer related field; or equivalent work experience; or a Cisco CCNA certification required. 
2.    Minimum of three years experience with, network hardware including routers, switches, wireless networks, Intel based servers, ethernet, system and network security, virus protection software, internet/intranet technologies, TCP/IP.  
3.    Prior experience with Network Management Solutions, VPN, firewall, encryption/authentication technologies, servers/workstations, utilizing Microsoft Windows, UNIX operating systems, and internet/intranet.
4.    Excellent analytical, problem solving, decision-making, and project management skills.
5.    Demonstrated excellence with listening, verbal and written communication skills.
6.    Ability to provide outstanding customer service and maintain a high degree of confidentiality. 
7.    Ability to work independently and under pressure in a complex and changing working environment.

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1.    Living the Genesis Mission, Vision and Values: 
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2.    Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3.    Promotes Patient and Employee Safety 
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) 
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1.    Input and review data through a personal computer (PC)
2.    Read, write and utilize manual and computerized systems and documentation
3.    Collect data, interpret findings, set priorities and carry out established plans.
4.    Regularly lift and/or move 25 lbs.
5.    Occasionally climb, balance, stoop, kneel, crouch or crawl

This description reflects in general terms the type and level of work performed.  It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.