National Accounts Manager (LCO)

Job Summary:

As a strategic expert of the Sales Leadership Team, this position will be directly responsible for developing a strategy of influence with national lawn care and golf accounts.  This position will develop and own strong customer relationships that enable development of strategic business plans across regional and strategic account managers.  Execution of plans will require inclusion, exposure and education around the PBI Gordon brand of turf and landscape products.  

Specific Responsibilities:

• Lead cross-functional teams in the development of an annual strategic sales plan and executing the plan to achieve established targets.
• Responsible for managing the daily and monthly milestones for each assigned national account that aligns with strategy and drives to achieve goals set forth.
• Develop, implement and execute customer account plans that align with the strategy for development in lawncare and golf markets.
• Develop and execute customer specific programs that are in support of business plan goals each year, specific to select accounts.
• Manage all program dates, quarterly payment and back up payment information.
• Lead and coach peers as the expert through the key account management process.
• Introduce new products and the promotion of those products and pricing programs.
• Provide business intelligence, which supports company growth initiatives including customer and internal product forecasting.
• Discover new opportunities and be able to work with development and regulatory to successfully deliver upon identified opportunities that would best serve client’s needs.
• Facilitate National Account operational needs analyses and assess specific client requirements.
• Resolve customer concerns by investigating issues, developing solutions and providing sound resolutions to management.
• Manage OPEX and accruals within given budgets.
• All other duties as may be assigned.

Experience/Skills Required:

• Demonstrated success in Key Account Management experience is required.
• 10+ years of progressively responsible experience in sales roles related to Agri-business within the agriculture, golf, professional lawn care, horticultural or landscape industries is required.
• Bachelor’s degree in turf Management, business or Agriculture or an equivalent combination of education and experience is required in a complex field of study.
• Proven ability to meet sales goals and objectives with reporting capabilities.
• Knowledge of herbicides, pesticides and fertilizers and associated marketplace conditions.
• Highly developed customer service skills with a proven ability to develop strong client relationships.
• Motivated, self-starter with results and solution orientation and the ability to develop strong client relationship.
• Excellent communications and presentation skills.
• Although this position is home-base, extensive travel within the territory is required (70-90%)