National Account Manager

Posted 9 Days Ago
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Richmond, Richmondshire, North Yorkshire, England
Senior level
Other • Manufacturing
The Role
As a National Account Manager at Clorox, you will drive the growth of Burt's Bees in the UK grocery, pharmacy, and department store sectors by developing strong relationships with key accounts and partners, managing business plans, achieving sales targets, and conducting regular reviews and planning meetings. You will also monitor account performance and ensure adherence to plans while leading negotiations on commercial agreements.
Summary Generated by Built In

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

To manage the ongoing development and growth of Burt’s Bees in the UK Grocery, Pharmacy and Department Stores Sectors and White Space opportunities.
To develop strong and distinct online and offline space (‘Omni’) growth plans.
The role is execution-focused with key requirements being the agreement of objectives and an activity plan for each account and then ensuring these are delivered in full using sales and cross functional resources to do so.
The role is based in Richmond but will require occasional travel to visit key accounts.

In this role, you will:

Managing activity plans for Business Results and Growth  80%

  • Be the first point of contact for nominated accounts both internally and externally.
  • Develop and maintain strong relationships with retailer teams, leading a successful joint business plan to deliver the Burt’s Bees strategy.
  • Develop and maintain strong relationships with distribution partners & leverage opportunities for expansion into white space accounts and product areas.
  • Responsible for achieving NCS budget and meeting forecast targets.
  • Manage resources (Reduced Revenue & Sales Promotion budgets).
  • ROI reviews on major promotions/initiatives.
  • Lead regular review and planning meetings with customers to promote Burt’s Bees and agree growth plans with market visits.
  • Work closely with the trade marketing manager to develop and drive activity plans for nominated accounts.
  • Effectively communicate major account and competitor activity to the cross functional team to ensure markets receive relevant support and timely product delivery.
  • Ensure retailer processes, reports and forms are completed on time and understood by the cross functional team.
  • Drive in store field results based on AMPS (Assortment, Merchandising, Price and Shelving).

Reporting and planning 20%

  • Monitor and provide monthly reports by market on nominated accounts and its adherence to plan.
  • Act as lead for nominated accounts in ES&OP process.
  • Act as the lead on Forecasting, Strategy Letter, LRP and Budget input for nominated accounts.
  • Ensure retailer planning cycle is reflected in cross functional activities i.e. we are well prepared for category review meetings etc.
  • Act as the lead in negotiating changes to commercial agreements.

#LI-Hybrid

What we look for:

Years and Type of Experience:

  • 5+ Experience of Key Account Management and Joint Business Planning, ideally with UK grocery.
  • Brand Management experience.
  • Experience in personal care products is desirable.
  • Experience in multinational organizations with values similar to Clorox.

Education Level/Degree: Bachelor’s degree preferred

Technical Skills:

  • Drive to achieve challenging retail growth targets.
  • Good Microsoft Office Package Knowledge, especially PowerPoint, Excel, SharePoint, Outlook.
  • Excellent verbal and written communication skills.
  • Excellent planning and organizing skills.
  • Excellent negotiation and closing skills.

Managerial Skills and Abilities:

  • Able to work with little supervision.
  • Ability to work cross functionally with a wide group of people from all levels.
  • Have an aptitude for organisation and administrative leadership.
  • Demonstrated ability to remain professional and efficient under demanding situations.
  • Must be able to demonstrate sound commercial judgment, comprehensive decision making and problem-solving skills.
  • Confident, optimistic, can-do attitude and a team player
  • Willingness to learn and develop professionally.

Workplace type:

Hybrid-3 days office, 2 days remote

We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.

At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here.

Benefits we offer to help you be well and thrive:

  • Competitive compensation

  • Generous 401(k) program in the US and similar programs in international

  • Health benefits and programs that support both your physical and mental well-being

  • Flexible work environment, depending on your role

  • Meaningful opportunities to keep learning and growing

  • Half-day Fridays, depending on your location

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.

Top Skills

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The Company
HQ: Oakland, CA
7,077 Employees
On-site Workplace
Year Founded: 1913

What We Do

Clorox is a global company with leading brands that have become household names: our namesake bleach and cleaning products; Ayudín® and Poett® home care products; Pine-Sol® dilutable cleaner; Fresh Step® cat litter; Kingsford® charcoal; Hidden Valley® and K C Masterpiece® dressings and sauces; Brita® water filtration products; Glad® bags, wraps and containers; and Burt's Bees® natural personal care products. We manufacture products in more than two dozen countries and market them in more than 100 countries. Clorox trades on the New York Stock Exchange under the symbol CLX.

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