My Rewards Advisor NALA

Job Description
The Compensation Advisor provides day-to-day support on the activities involving the delivery of services to Mondelez colleagues that are being handled by the Compensation Team, ensuring all compensation-related information is handled with the most confidential care. The Comp Advisor supports a wide variety of processes by bringing expertise in managing big amounts of data and by focusing on the attention to detail.
'Operational Delivery
• Responsible for the correct execution of Compensation processes (like NALA Annual Salary increase; Merit Data audits and corrections; US Supplemental Overtime; NA Below Minimum range ) in line with policies and standard operating procedures
• Work for a user-friendly experience by tracking metrics and maintaining service level agreements.
• Responsible for providing Compensation guidance to the employees within their defined scope, and responding to all inquiries within service level agreements.
• Asign cases within the Compensation Team.
• Support the annual salary and ad hoc survey delivery with vendor (request PO/GRs; make sure payments are on track).
• Support the implementation of regional Compensation processes/programs.
• Maintain compensation case trackers updated for both NA and LA Regions; Generated staticals data and investigate/raise potential issues on case mgmt within Reporting Team
• Maintain Board of DMS as well as facilitate the meetings
• Monitor and when needed update the Comp Sharepoint tools/tables, Employee Center content updates for both NA and LA Regions
• Monitor Comp process Control Points for NA/LA (QA Framework)
• Creates and maintain internal documentaion up to date (SOPs, SSDs, PM, RACF) for both NA and LA Regions
• Run standard and ad hoc reports as needed.
• Support the administration of non-union blue collar population, communicates to employee's manager, providing salary change letter as appropriate.
• Analyzes issues and provide solution to the cases assigned to the Compensation Team via the case management system (Service Now).
Continuous Improvement
• Responsible for collaborating with Compensation Team Lead to understand and implement processes, focusing on employee experience and continuous improvement of compensation processes
• Responsible for identifying service issues, proactively proposing improvements and leading or supporting the implementation of changes
• Partners with CoE Reward team to share business demands and provide insights on potential resolutions
• Leverage Advance knowledge in Compensation Tools and recommend system improvements
More about this role
What you need to know about this position:
ResponsIble for working on the Compensation Team to perform job evaluation and compensation activities. Accountable for coordinating and supporting the Compensation strategies implementation through market survey analysis/studies, ensuring the internal equity, market competitiveness and corporate policy in order to attract, engage, reward talented people and support the company's growth plan.
Operational Delivery

• Responsible for the correct execution of Compensation processes (like Salary surveys (i.e. LACBF); Internal Equity analysis (Org Changes) - on demand; Salary Range Setting for LA (15 Countries); BR Merchan (#1290 ees), MX Sales (# 900 ees), CO Sales, ARG (# 600 ees) and UYU massive salary increases in line with policies and standard operating procedures
• Communicates denial on compensation action with rational to original requestor or resubmit within guidelines.
• Supports the coordination of annual salary and ad hoc survey delivery with vendor, collects survey data and provides to requestor.
• Sends local surveys to participants; works with COE to consolidate survey results and shares them with participants.
• Monitoring compensation and benefit developments and market trends, including developing best practices
• Performs data quality, validation check of salary range and merit matrix settings; supports the annual salary planning; makes recommendations and gets approval.
• Evaluates jobs based on Hay methodology for SG13 and below, sends evaluation for approval to Compensation Team Lead. Once approved, updates job evaluation database and communicates outcome to People Lead.
• Run standard and ad hoc reports as needed
• Prepare the annual salary planning for countries in scope , makes recommendations and gets approval.
• Support People Leads/W&L/TA Teams to ensure understanding of Salary Administration rules, as needed.
• Accountable for the record of evidences related to the Compensation's control point.
• Ensure all Compensation related policies and documents are up to date on Employee Center
• Possesses a strong working knowledge of enabling technologies, systems (e.g. Workday) and processes, ensuring high quality service delivery
• Possesses the relevant language skills, therefore is effectively able to navigate and support queries in the local context

Continuous Improvement

• Responsible for collaborating with Compensation Team Lead to understand and implement processes, focusing on employee experience and continuous improvement of compensation processes
• Responsible for identifying service issues, proactively proposing improvements and leading or supporting the implementation of changes
• Partners with CoE Reward team to share business demands and provide insights on potential resolutions
• Leverage Advance knowledge in Compensation Tools and recommend system improvements

Education / Certifications:
University degree or related required (All majors accepted; Human Resources, Business, Finance or others related areas)
Job specific requirements:

• Portuguese language proficiency - fluent
• Experience with Compensation Administration (up to 2 years)
• Experience with job evaluations (Hay), salary surveys, market pricing and salary range analysis
• Experience with managing mid sized projects
• ERP experience (Workday)
• Experience working in different time zones/global org
• Experience/knowledge of local work concils
• Strong analytical skills, including demonstrated data analysis and interpretation skills required
• Proficiency in Excel (critical)
• Strong accuracy and attention to detail (critical)
• Strong customer service orientation
• Self-directed, able to multi-task and manage fluctuating workload
• High operational excellence

Work schedule:
Hybrid in Santa Ana, CR
No Relocation support available
Business Unit Summary
Mondelēz International is the world's largest chocolate, biscuit and candy maker, and the second largest gum maker. Our North American and U.S. headquarters are in East Hanover, New Jersey, about 25 miles outside of New York City. We have Canadian offices in Toronto and Montreal. We have a strong North American manufacturing presence where we make our well-loved snacks like Oreo cookies, belVita breakfast biscuits, Trident gum and Cadbury chocolates. Our East Hanover location also houses our global research and development center for our consumer-favorite cookie and cracker brands.
USA:
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Canada:
If you are applying to a position in Canada, accommodations for applicants with disabilities or other grounds protected by human rights legislation are available upon request for candidates taking part in all aspects of the employment selection process. For all internal and external applicants who require accommodation in the recruitment and selection process please contact 847-943-5460 for assistance/support.
Job Type
Regular
Service Operations (Delivery)
Global Business Services