MULTIFUNCTIONAL SALES ASSISTANT

Posted 3 Days Ago
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Tyson's Corner, VA
Entry level
Fashion • Retail
The Role
The Multifunctional Sales Assistant at Mango is responsible for supporting the sales team, providing exceptional customer service, ensuring the store's standards are met, and handling cash operations. They will assist with stockroom operations and training new staff, all while adhering to company values and safety standards.
Summary Generated by Built In

At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.

We are looking for

MULTIFUNCTIONAL SALES ASSISTANT

WHAT WOULD YOUR DAY TO DAY BE LIKE AT MANGO?

At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.

We are looking for

MULTIFUNCTIONAL SALES ASSOCIATE

WHAT WOULD YOUR DAY TO DAY BE LIKE AT MANGO?

We are looking for a Part Time Sales Associate to join our team in Tysons Corner.

The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales team's success. You will primarily be in charge of scheduling and preparing our sales team for important meetings and trade shows. You will provide outstanding customer service by liasoning between the sales team and the customer.

Key Responsibilities

Guarantee the best customer experience within the store providing all the support that customer might require. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and will to make customers feel at home.

It will be necessary to be familiar with the sales indicators and focus on improving them. To accomplish this, Multifunctional Sale Associate's will have to be focus on all the tools available to foster the omnichannel experience.

They will need to ensure that the standards of the shopfloor are spotless: product well replenished and store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards either in fitting room, stockroom, shopfloor or cash desk, they must be followed at all times.

Different tools will be provided to cover the tasks mentioned above and it is crucial that these tools are used efficiently and in a respectful and appropriate way.

While working at the cash desk, Multifunctional Sales Associates are expected to process all the till transactions in a smooth, efficient and accurate way to assure that the last part of the experience in the store is enjoyable and satisfactory for the customer and assure that all the policies and procedures are followed.

When working in the stockrooms, Multifunctional Sale Associates are expected to get involved in all the duties related with the operations of the back areas: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.

Multifunctional Sales Associates are expected to share their knowledge with new starters and provide basic training and collaborating in their onboardings. At all times, they will be expected to behave according to the values of Mango.

The wellbeing of all our staff is key, and because of that, it is expected to carry all the above following at all the times our Health and Safety standards.

What makes us special?

  • You will be part of a leading company in the fashion industry, dynamic and in full innovation
  • Close, inspiring and ambitious work environment
  • 40% discount on all our lines (20% on leather)
  • Uniform per season
  • Constant development opportunities with varied challenges that generate on-the-job learning
  • Insurance Benefit: You only pay 40% of the value if you work a minimum of 30 hours per week!
  • Holidays
  • Commission paid out monthly
  • Commuter Benefits

WHAT MAKES US SPECIAL

  • Flexible schedule (from 8:00/9:30 a.m. until 5:00/6:30 p.m.), intensive shift on Fridays (from 8:00/9:00 a.m. until 2:00/3:00 p.m.) and most of the bank of holidays

  • Flexible Work Model: combination of working home and from the office

  • Discount on all our lines (Woman, Man, Kids, Teen & Home) as well as an invitation to our sample Market to renew your wardrobe twice a year

  • Canteen and kitchen service at the head office. The company subsidises part of the daily menu, as well as for all the cafeteria products.

  • Flexible remuneration with tax advantages: medical insurance, training, canteen discount, childcare, etc.

  • Free company transport from Barcelona and Vallés

  • Constant development opportunities with a variety of themes that generate on-the-job learning and specific courses depending on your needs.

  • Workshops, meetups, practice communities, team buildings events and company meetings on digital transformation, fashion and other team activities

  • In-house medical service, physiotherapy service once a week, fitness room and changing rooms at our headquarters

  • You will be part of a leading company in the fashion industry, dynamic, innovative, and with great awareness therefore we are carrying out actions towards sustainability with a close together, inspiring and ambitious work environment

You got it?

We like you!

The Company
HQ: Barcelona, Barcelona
12,215 Employees
On-site Workplace

What We Do

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability.

With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories.

Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.

More information at www.mangofashiongroup.com

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