MRO Invoicing Specialist

At UFP, our sales positions are the foundation of our business. In these roles, you'll gain a comprehensive understanding of the industry as you pursue a lucrative and rewarding career in sales. We foster a work hard, play hard culture, and believe our customer relationships are the key to our success. If you're passionate about working with customers, have an entrepreneurial spirit, and aren't afraid of hard work, apply now to become part of the UFP family.

Job Summary

Responds to internal customer inquiries regarding online merchandise or service orders. Responsible for conducting and improving front and back-end accounting processes between UFP MRO, our ERP system, and national vendors. Ensures pricing discrepancies are identified and communicated to management. Responsible for data entry, issuing customer credits, reconciling invoicing issues, preparing and issuing invoices, coordinating with different inter-company departments, and assisting with inventory counts.

Principal Duties and Responsibilities

• Responsible for processing and managing online orders across multiple supplier sites and UFP’s internal ERP System

• Responsible for handling/coordinating customer returns

• Assists in resolving accounts receivable problems and opportunities

• Creates purchase orders, receives in inventory, and processes invoices

• Responsible for entering invoices, sales orders, and credits

• Responsible for working with Accounts Payable and Account Receivable to resolve issues

• Prepares various reports and maintains records as required.

• Performs other duties as required.

Job Specifications

Knowledge

• Minimum of one year of invoicing, administrative, or customer service experience

• Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications

• Solid understanding of basic accounting principles and collection regulations

• Strong data entry skills, exceptional attention to detail and accuracy

Skills and abilities

• Proficiency in the use of the English language in reading, writing and speaking.

• Ability to successfully interact with all organizational levels and the public.

• Demonstrated proficiency to manage multiple tasks, to set priorities, and to meet deadlines.

• Demonstrate proficiency in general telephone and office etiquette and legible handwriting.

• Ability to comprehend and follow written and oral instructions.

• Demonstrated ability to be mobile in the work environment.

• Demonstrate ability to develop and maintain strong customer relationships.

Conduct

• Works well under little supervision

• Highly motivated and enthusiastic

• Good interpersonal skills and good communicator

• Strong organization skills

• Be a team player and support the Company’s goals

• Conducts in a professional manner

• Ability to pass a drug test

Working Conditions

Working environment is favorable. Requires little travel. being mobile, talking, hearing and seeing are essential duties; sitting at a desk for long periods of time are also required.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.