Motor Claims Engineer

Job Title: Motor Claims Engineer

Location: Leicester or Bexhill (Hybrid) – Required to be in the office once every quarter.  

Working Hours: Monday to Friday, 09:00am – 17:30pm

Welcome to Hastings Direct – Insurer Services

We’re a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we’ve made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same – building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.   

The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD. If you like what you see, we hope you'll consider joining our team.    

We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you.  

Role overview:

We have a fantastic opportunity for a passionate and dynamic Motor Engineer to join our growing market leading engineering department. You will be part of innovating team that delivers a great customer journey whilst focusing on controlling our indemnity spend, you will also be supporting all our teams within Hastings Direct on efficiently and making intelligent commercial decisions. 

Job details – you’ll need to have demonstrable experience in:   

• Being a dependable, vehicle and engineering subject matter expert, contributing where required to support colleagues and knowledge management material

• Reviewing all vehicle damage repair estimates presented consistently and in a timely manner

• Investigating and challenging repair estimates where appropriate, ensuring adequate cost control is in place whilst achieving the best customer and commercial outcomes

• Constructively supporting, investigating and challenging external engineering assessors

• Supporting, reviewing and undertaking appropriate audit actions on suppliers when required

• Helping to grow our Engineering capability through identifying opportunities to continuously improve skills, knowledge and processes

Essential skills we would love you to have:    

• Proven experience within the motor industry with either bodywork and/or mechanical knowledge

• Must have experience of using Audatex and Glassmatix estimating systems

• Strong IT skills (especially Microsoft packages)

The interview process:

Our interview process involves the below:   

• Recruiter screening call   

• 1st stage interview with hiring leader 

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website.

Benefits: In addition to a competitive salary you will also receive… 

Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail 

Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus 

Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support 

Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs 

There's more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your  weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. 

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. 

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At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Job posting end date: