Morningstar Development Program - Support Track

Posted 9 Days Ago
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Chicago, IL
Hybrid
Entry level
Enterprise Web • Fintech • Financial Services
The Role
Participants in the Morningstar Development Program will start in a Customer Support role, where they will develop expertise in Morningstar's products and services. They will gain experience through client interaction, training sessions, and projects while building analytical and communication skills in a hybrid work environment.
Summary Generated by Built In

The Program:
At Morningstar, we want people who are smart, creative, hard-working, curious, and passionate about their work. We hire all majors, including liberal arts, as we appreciate the different perspectives they bring to our company. We built the Morningstar Development Program to prepare recent college graduates for successful, long-term careers here at Morningstar. Throughout this two-year program, you will be placed in a cohort where you'll receive ongoing career development, networking, mentoring, training opportunities, practicum program opportunities, and exposure to different areas of the business to help you succeed at Morningstar.
We are accepting applicants with less than 2 years of full-time work experience. While we look for individuals who have an interest in investing, we welcome all fields of study. All positions are based in our Chicago office.
Support MDP Track:
Within our Support track, you will start as a Customer Support Representative on one of Morningstar's products. This is ideal for candidates who are open and interested in exploring various client-facing roles. Program participants can expect to move to roles related to our Sales and Customer Success groups.
Responsibilities for the Traditional Track:

  • Build deep expertise in Morningstar's data, products, and research
  • Directly interact with Morningstar's clients, including advisors, and individual and institutional investors
  • Contribute to ongoing training sessions and stretch projects while developing a strong foundation of knowledge to build on and use in your Morningstar career
  • Develop both analytical and communication skills by navigating Morningstar products and providing the best customer experience to our clients
  • Ability to adapt well to different situations and thrive in a challenging, fast-paced environment
  • Excellent communication and leadership skills
  • Creativity and good analytical ability


Requirements for all tracks:

  • A bachelor's degree
  • A resume is required to apply. **Please be sure to include the word "Resume" in the file name of the resume you upload.
  • Start Date: Summer 2025


Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

What the Team is Saying

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The Company
HQ: Chicago, IL
12,700 Employees
Hybrid Workplace
Year Founded: 1984

What We Do

At Morningstar, we believe in building great products in-house in a highly collaborative, agile environment where we focus on technical excellence, the user experience, and continuous improvement. Our technologists represent a range of skills and experience levels, but they all view their work as a craft and push technology’s boundaries.

Why Work With Us

Imagining big things is in our blood -- it's transformed us from a company with just a few employees in 1984 to a leading independent investment research company with a worldwide presence today. As of April 2020, we acquired Sustainalytics to drive long-term meaningful outcomes for investors in the ESG space. Join us on this exciting journey!

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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