Modern Workplace Engineer (Lisbon, Portugal)

We are searching for a Modern Workplace Engineer (IT Microsoft Engineer) with a focus on automation and using the Microsoft Cloud Stack to monitor and manage the company’s real estate. In this role, you will be part of a wider team focusing on internal stakeholders.

A naturally driven person with a continuous improvement mindset who is customer-focused and forward-thinking. You must have a sense of humour and appreciate a constant flow of tickets. You will support and maintain software and hardware infrastructure for end-user computing, onsite and cloud environments.

You will work and share your time across delivering on modernisation projects and providing support.

You will enjoy working in a collaborative way.

You will be joining a company with an inclusive and diverse team of experienced technical systems who care about creating the right solution.

We are committed to continuous improvement and sharing technical knowledge and lessons learnt. We are passionate about development, growth and continuous learning and will offer you opportunities for breadth as well as depth in your knowledge.

If this sounds like an environment in which you would thrive, then this could be the next role for you.

What you will be doing

The main aim of the Modern Workplace Engineer is to modernise our infrastructure utilising Microsoft products in conjunction with our Microsoft Partnership.

Provide continual improvement and process automation. Manage the lifecycle of devices, applications & data management. Provide technical input into strategic direction. Manage Active Directory & Azure AD Identity.

Administer cloud environments (SaaS, PaaS, IoT, IaaS). Procure and provision of IT equipment as required. Create proposals and solutions with the internal Infrastructure Team. Focus on completing IT Projects, installations, configurations, and changes in an effective manner with attention to detail. Design, develop and test infrastructure for roll-out.

The role requires technical knowledge, flexibility and an ability to produce technical documentation. You will be required to write project tasks, detailed instructions for end users, technical documentation, and ongoing support documents. You would also provide technical training of systems to support BAU when needed. You will also engage with our internal stakeholders to understand infrastructure and licensing requirements in support of their business problems.

Technical skills and Experience

• 5+ years of technical support experience or a similar position
• Knowledge and experience of Microsoft Endpoint Management and Policies
• Industrial certification with Microsoft, Linux or similar industries will be considered an asset.
• A Diploma in IT or equivalent certification (as a minimum)
• Excellent communication skills must speak/read & write in English at a good level
• Managing Microsoft Environment and enterprise solutions using Microsoft Endpoint Manager, InTune, Autopilot, Auto Patch, Microsoft Defender for Endpoint, Office 365 Productivity and Collaboration Tooling e.g., Teams and emerging technologies
• Microsoft Azure Services, (Azure Active Directory, MFA, Conditional Access, Enterprise Applications, Logic Apps, Virtual Machines)
• Knowledge of and experience in virtualization technologies such as Hyper-V
• Experience with migrations covering Exchange, MS Teams, OneDrive & Sharepoint (Tenant to Tenant migrations)
• Experience with large-scale Cloud User / Device Management
• Develop new solutions to meet Ascent's business requirements where no solutions currently exist
• Knowledge of modern security best practices including identity-driven security, data-centric controls and zero trust
• Microsoft Active Directory, Sites and Services, Group Policies, DNS, DHCP, Server Roles
• Knowledge of traditional and modern virtualization solutions and best practices including an awareness of deploying and managing cloud-hosted computing in Azure
• IT infrastructure installation, support, and maintenance 

Working at Ascent

At Ascent we promote a healthy work-life balance by offering flexibility in where you work.  We also promote well-being and provide access to Well Being Coaches. 

Your development and learning will be taken seriously, and we'll support your professional development with training and certification, with regular feedback and review. It is a fun, supportive and modern workplace where we really live by our company values of Empathy, Energy and Audacity! Ascent also offers a variety of benefits in each of our countries.

Ascent is an equal opportunities employer. We take intentional steps to ensure inclusion and belonging are something real here, not just something we talk about. No person will be treated less favourably because of their gender, pregnancy, and maternity status, marital or civil partnership status, sexual orientation, race, nationality, ethnic origin, age, religion or belief, or disability status. If you require any reasonable accommodation, please let us know when you apply.