Midstream Energy Analyst

Midstream Energy Analyst 
Location: Kansas Remote 

Ready to make a difference?
To support our growth, we are seeking candidates with a strong interest in energy efficiency. This position requires high interest in utility energy efficiency programs and knowledge of energy efficient technologies associated with residential homes and commercial building systems.

In this role you will be responsible for supporting a pipeline of application activity from equipment distributors to ensure applications are progressing as necessary to meet energy goals. You will contribute to the payment fulfillment process by supporting several key payment-batching and invoicing activities across a portfolio of utility clients. Regular updates to distributors, team members, and management through a series of reports, scorecards, and virtual meetings will also be required. The candidate is expected to develop the skills required to provide analysis of submitted applications to assess eligibility of equipment and other energy efficient measures. Regular and proactive outreach to the equipment distributors will be essential to assist them with the application process and to resolve application errors.

This position requires a sense of ownership, organization, timeliness, attention to detail, a drive to meet goals, and excellent communication. In this role, you will work with a multi-functional team which will require effective communication with all key stakeholders and team members specifically in the distributor and retailer sectors; and coordination with a team of energy efficiency experts.

The midstream analyst role requires an individual willing to take ownership responsibility of achieving program deliverables by coordinating priorities and guiding the actions of peers and others within the team. 

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Lead prioritization of tasks across team members through collaboration with Midstream Program leadership.
• Lean into a culture of continuous improvement by assessing areas of quality risk and elevating solutions that drive quality and reduce risk. 
• Detailed review and analysis of applications to assess whether the applications meet the program eligibility requirements. This process includes intaking and entering new information into the application tracking system.
• Prompt and accurate updates to our application tracking system, and our customer relationship management system (CRM) to support leads, pipeline activity, and progress updates. 
• Proactive and regular coordination with major national, local, and regional distributors, suppliers, and manufacturers to support their participation in the programs and to resolve incomplete or ineligible applications. This process will require outbound phone communication as well as monitoring and responding to email inquiries. 
• Coordination of the invoice batching process by generating the batching reports and evaluating the reports to assess and resolve application or payment discrepancies within a time-sensitive environment. 
• Maintain strong ongoing communications with participants and other interested stakeholders in order to assess their needs, respond to information requests, and to receive feedback on their experience with the program. This process includes telephone outreach to a selection of customers to assess their experience with the program. 
• Manage and maintain ad hoc promotional activities and payments which could require creating a new rebate entry within the application tracking system.
• Demonstrate effective task prioritization and deadline/deliverable management skills. 

What we need you to have (minimum qualifications): 

• A Bachelor's degree or equivalent experience (or applicants can substitute one year of related experience for one year of education)
• 2+ years of related work experience 

What we would like you to have:

• Strong attention to detail with the ability to identify and proactively resolve errors. 
• Excellent verbal communication skills to manage professional and effective telephone conversations with trade professionals. 
• Excellent written communication skills to support email communications that are professional and technical, but also grammatically accurate. 
• Goal-oriented with a demonstrated ability to manage multiple time-sensitive priorities without diminished effectiveness. 
• Outstanding skills in the following areas: organization, flexibility, time management, analysis, stakeholder collaboration and outreach, meeting coordination and support, as well as exceptional interpersonal skills within a cross-functional team.
• Growing knowledge of demand side management (DSM) programs, midstream and upstream energy efficiency programs, with a desire to learn more about energy efficiency and the energy industry. 
• Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude both in person and in virtual collaboration settings. 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$53,118.00 - $90,301.00

Kansas Remote Office (KS99)