Middleware Engineer

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what’s best for our customers and collaborate to drive progress. 
• Make it happen. We work with intention toward a common purpose and forge ways forward together. 
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Middleware Engineer

POSITION LOCATION

Richmond, VA

Lynchburg, VA

Remote US (Eastern or Central Time Zones only)

This position is available to Virginia residents as Richmond, Virginia in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas,  Virginia, Washington DC, Vermont, West Virginia or Wisconsin.

YOUR ROLE

As a Middleware Engineer and IT team member, you’ll play a crucial role in designing, implementing, and managing Middleware technology solutions that are the foundation of the world class customer service that our customers expect and deserve – now and in the future.

What you will be doing

• Designing and managing highly available, scalable, secure, distributed web and middleware hosting solutions
• Assist in managing all layers of web and application server infrastructure including load balancers, web and application servers
• Implementing changes and improvements to business services through a mix of application configuration and engineering activities
• Triage, prioritize, diagnose, resolve and perform root cause analysis for infrastructure issues related to Middleware technology
• Act as an escalation point for production issues
• Identify issues, project business requirements and develop solutions for current and future projects and initiatives
• Documenting application settings and configuration parameters necessary for middleware applications to perform reliably and efficiently
• Benchmarking, tuning, and functional testing of middleware applications in support of upgrades and platform migrations
• Assist project and application teams in design, scope, and project work estimations
• Act as a liaison between application, datacenter, network and security teams
• Interact with Manage Service Provider to delegate and direct technical work
• Stay current with trends and incorporate emerging technology to the benefit of both on-premise and cloud solutions
• Keep abreast of changing security requirements, configurations and guidelines (CIS, NIST)

What you bring

• Bachelor’s degree or equivalent experience in computer science or related field
• A minimum of 5 years of experience with multiple relevant Middleware technologies
• Expert working knowledge of Middleware support in a heterogeneous environment (Microsoft Windows and Red Hat linux)
• Hands-on experience with F5 BigIP or comparable load balancing technologies
• Strong knowledge of authentication protocols including LDAP, OAuth and SAML
• In-depth knowledge of web technologies including Apache, IIS, Java, JBoss, Tomcat and WebSphere configuration and integration
• A working knowledge of version control and software repository systems and tools such as GitHub and Nexus
• Knowledge of automation tools (Ansible, Jenkins)
• Exposure to data streaming platforms (Kafka, MQ)
• Familiar with observability tools such as AppDynamics, ManageEngine and Splunk
• Knowledge of scripting tools (Bash, Python, Perl, Powershell or other advanced scripting tools)
• Able to read and translate technical release notes into project tasks and dependencies for upgrade and migration efforts
• Expert in technical concepts such as connection pooling, caching, encryption, transaction management, and threading
• Willingness to travel for in-person meetings (quarterly) or on-site work (as required, infrequent)

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement,  Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services
   

Additional Information

The base salary pay range for this role starts at a minimum rate of $ 91,800 up to the maximum of $181,200. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 10% of your base compensation.  The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.