Middle to Senior Data Analyst

About The Opportunity

The Data Team at Flodesk is part of our Engineering Team, based in our Da Nang office. We serve as the single source of truth for the company, providing data-driven insights that empower teams across Product, Marketing, Finance, and Engineering. 

As a Data Analyst, you’ll play a crucial role in translating raw data into meaningful insights, optimizing data pipelines, and maintaining a self-service BI ecosystem that enables teams to explore and understand data effectively.

What you will do

• Business Insights & Communication: Engage directly with stakeholders across Flodesk to deeply understand business needs and translate them into data-driven solutions. 
• Data Engineering & ELT Optimization: Optimize SQL queries to efficiently handle multi-billion-record datasets with complex business rules. Work closely with our Data Engineers to maintain and improve ELT pipelines, ensuring high data quality, accuracy, and freshness. 
• Self-Service BI Development: Maintain and enhance Holistics, our BI platform, to empower business users with intuitive dashboards and exploratory tools. Collaborate with leadership and stakeholders to continuously refine and expand self-service analytics capabilities.
• Data Analysis: Analyze and interpret user behavior, product usage, and business performance to uncover opportunities for improvement. 

What you need to be successful

• Practical experience with Root Cause Analysis to diagnose business problems and propose actionable solutions.
• Advanced SQL Expertise: Proficiency in query optimization for large-scale datasets (billions of records). Ability to design accurate and efficient data models with complex business logic.
• Working knowledge of Python and data transformation tools like DBT and Airflows is desirable, but not a must. 
• Solid experience in designing dashboards and reports that provide clear, impactful insights for business users. 
• Exceptional communication skills in both written and verbal English. 
• Be a critical thinker and a proactive problem-solver - someone who doesn’t just analyze numbers but asks the right questions and drives meaningful change. 

Why you should choose us

We are a profitable, fast-growing startup with a product that is transforming the industry. We value creativity, hard work, human connection, diversity, and being a great place to work!

• Competitive salary and a 13th-month bonus
• Stock options for high contributors
• Personal development allowance of up to $1000/year
• Comprehensive healthcare coverage
• Flexible work hours with standard five-day workweek
• Modern office with top-notch equipment like a Macbook Pro
• Opportunities for career growth, including overseas options

If you're an innovative, forward-thinking Data Analyst, we'd love to hear from you.

Apply today and join us in revolutionizing the email marketing space!

Flodesk is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Flodesk is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected]Notice to California-based Candidates for Employment. This California Candidate Privacy Notice is intended to provide information about how Flodesk collects and uses personal information to California consumers who apply for employment with Flodesk. If you are employed by Flodesk, refer to the Employee Handbook for additional information. For any questions about this notice, please contact [email protected].Personal Information Flodesk Collects:Identifiers Including name, address, email, telephone number, social security number, driver license number, passport number, and other personal identifying information. Characteristics of protected classifications under California or federal law, including demographic information and other personal information obtained during the application process, such as gender, race, national origin. Professional or employment-related information, such as salary/compensation and benefits packages, other relocation or job preferences, prior background, experience, skills, and other information in support of your application, reference information. Any other information you provide as a part of  recruitment, job application, or interview process. Purposes for Collecting Personal Information:To consider qualifications, skills, and interest for employment. To communicate with you during the recruitment and interview process. To provide compensation, including payroll, and  administer stock options and benefits, including medical, dental, vision, commuter, and retirement benefits. To provide human resources services and conduct performance evaluations. To monitor work eligibility including work-related licenses, credentials, training, and eligibility to work in the United States. To improve recruitment and interview processes and  ensure a safe and efficient working environment. To comply with applicable legal or regulatory requirements as Flodesk may transfer or store internationally your information, including to or in the United States, European Union and Vietnam and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.