Middle Office Practice Leadership - Business Process Management Associate

Job Description
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?
As a Business Process Management Associate within the Commercial and Investment Banking Middle Office Procedures team, you will be responsible for providing management information reporting and data analytics support for Knowledge Management team.
Job responsibilities

• Ensure responsibility for meeting reporting and data deliverables with a high level of timeliness and accuracy.
• Monitors all relevant data sources ensuring integrity and all issues are resolved/escalated in a timely manner.
• Closely work with internal stakeholders on projects deliveries, solution, and design.
• Work cross-functionally with other teams to interpret data, present results, and insights.
• Works directly with Associates/ Senior managers to identify technology, resource and/or process needs.
• Identifies opportunities for improvements in the process and recommends solutions.
• Delivers reporting requirement for Business As Usual (BAU) task and Content uplift metrics. Recommends process improvement and streamlining opportunities to management.

Required qualifications, skills and capabilities

• At least 2+ years of relevant experience
• Strong relationship management skills to interface with various stakeholders
• Excellent time management skills and ability to multi task. Excellent written and verbal communication skills necessary
• Capacity and desire to work both at a strategic and detailed analysis level. Self-motivated individual to go beyond immediate responsibilities
• Proven ability to present information in a clear and concise manner
• Individual must be able to work independently as well as in a team situation
• Advanced Proficiency in Data visualization and technology tools such as Alteryx, Tableau, PitchPro, Python, SharePoint forms.
• Operational Excellence & Innovation: The candidate will be required to drive innovative solutions for efficient operations and prioritize key technology enhancements across various processes that will support productivity and controls enhancement. Additionally, you will have to identify project opportunities which will lead to significant business impact leading to enhance impactful delivery, reduce both manual effort and risk.
• Project Management: The role will involve strong stakeholder partnership ensuring our stakeholders are given timely feedback on the status of their procedure change requests and escalate any issues that will hinder delivery timeline.
• Risk and Controls: Everyone is encouraged to operate with a risk control mindset ensuring changes, process improvements are executed adhering to our control standards such as end user computing controls and records management.

Shift Schedule: 5pm-2am PHT, Weekends off
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.