Why you'll LOVE Sagent:
You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!
By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.
Sagent powers servicers and consumers. You power Sagent!
About the Opportunity: We are looking for a seasoned Senior Product Manager who will play a crucial role in shaping the future of Sagent. Our innovative products empower clients in the mortgage industry to streamline operations and enhance customer experiences. As we continue to grow, we are seeking a dynamic and experienced Senior Product Manager to support and empower our Loss Mitigation product teams. The ideal candidate will have a deep understanding of mortgage servicing processes, experience with ADO (Azure DevOps), and expertise in crafting user features and stories. Moreover, proficiency in Tempo is a crucial requirement for this role.
Your day-to-day at Sagent:
Product Strategy and Development:
- Develop and communicate a clear product strategy and roadmap aligned with the Default Product vision & overall objectives.
- Drive innovation in loss mitigation servicing technology, ensuring our products remain at the forefront of the industry.
Product and Team Management:
- Lead and inspire a team of Product & Business Analysts, fostering a collaborative and high-performing culture.
- Oversee the Loss Mitigation products, providing strategic direction and ensuring alignment with company objectives.
- Work closely with cross-functional teams, including, engineering, marketing, and sales, to deliver high-quality, customer-focused products.
- Utilize ADO (Azure DevOps) to manage and track project progress, ensuring timely completion of tasks and milestones.
- Work closely with stakeholders to define project scope, objectives, deliverables in the context of loss mitigation strategies.
Market Analysis and Customer Insights:
- Conduct market research to identify opportunities, trends, and competitive landscapes.
- Gather and analyze customer feedback and insights to inform product enhancements and new feature development.
Regulatory Compliance:
- Stay informed about regulatory changes in the mortgage industry and ensure that our products comply with all relevant standards and requirements.
We would love to hear from you if you have:
- Bachelor’s Degree in business, computer science, and/or related field and 5+ years of experience, with at least 2 years in a Senior Product Management position, within a SaaS or financial technology company.
- preferred have experience management experience, and managing a team
- 3+ years of experience in loan servicing, including any area, such as Support.
- Previous experience managing software product or educational equivalent. (e.g., Pragmatic Institute, 280 Group, others.)
- Invoice Management experience preferable.
- 3+ years of experience working on an Agile team in SaaS product management.
- Excellent oral, written, and presentation skills with the ability to convey technical concepts to non-technical stakeholders clearly.
- Experience with integrating new products with current systems.
- Strong ability and experience with product demonstrations for outside sales.
- Experience developing Go To Market Strategies and work with marketing to create marketing materials for new products.
- Experience creating business cases, leading development teams and coordinating road maps for future development.
- Strong leadership skills with experience leading cross-functional teams and driving products to completion.
- Analytical mindset, comfortable using data to inform decision-making and product improvements.
- Willingness to travel occasionally (up to 20%).
Note: This job description is intended to convey essential job responsibilities and qualifications and is not an exhaustive list of tasks or requirements.
Perks!
As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!
Why Sagent?
Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.
Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.
Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Top Skills
What We Do
Sagent powers banks and lenders to make loans and homeownership simpler and safer for millions of homeowners. We bring the modern experience customers now expect from loan originations to loan servicing, where lifetime customer relationships are managed and grown. Sagent platforms let consumers manage their home-owning lives from anywhere.
Why Work With Us
We are authentic! No big egos here. We are passionate about our mission to improve the lives of servicers by providing human-centered experiences and creating the same for homeowners as they manage the single largest asset purchase of their lives....their home!
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