Metrics and Financial Analyst
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
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The Opportunity:
CACI is seeking a Metrics and Financial Analyst to join our project operations team on a contract supporting Department of Homeland Security. This position is responsible for facilitating the process to collect and analyze usage requirements and will provide advice and recommendations on process best practices for reporting on key performance Matrices. Candidates will perform data analysis to identify trends, work with clients to understand and define needs and develop and recommend reporting solutions. In addition, candidates will interact and communicate with management, and IT personnel to develop continual service improvements.
Responsibilities:
• Monitor and query ServiceNow to analyze demand, usage, and performance.
• Develop, track and report on key performance metrics, service level agreements, industry best practices and methods.
• Utilize Excel to synthesize equipment end of life information and financial budget spend details pertaining to IT hardware and Software.
• Use data analytics to provide actionable, timely and accurate reporting to improve service delivery.
• Analyze, define, and report on trends identified in the data.
• Leverage the various reporting and presentation tools to provide analysis and recommendations.
• Design and build dashboards and reports in ServiceNow and/or PowerBI to support our program.
• Manipulates and simplifies large data sets to find, extract, and summarize key records and features, and to explain their relevance to operational issues.
• Produces finished analysis products which are suitable for presentation to senior leadership with little or no oversight or review.
• Interpret data, analyze results using statistical techniques and provide ongoing reports.
• Work with management to prioritize business and information needs.
• Locate and define new process improvement and Continual Service Improvement (CSI) opportunities.
• Continuous monitoring of performance metrics and service level agreements to ensure they are being met or exceeded, calling attention to those at risk.
• Perform additional duties as assigned.
Qualifications:
Required:
- Ability to obtain DoD Security Clearance
- Ability to obtain Department of Homeland Security (DHS) Entry On Duty (EOD) - Active EOD preferred
- Bachelor’s degree and 6 years of experience.
- A good understanding of ITSM delivery and ITIL processes
- Experience generating reports, conducting data analysis, and creating dashboards in Excel
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Extensive experience with the Microsoft Office Suite (Word, PowerPoint, Excel), MS Teams and Office 365
- Strong meeting facilitation and presenting abilities
- Excellent organization, self-starter and capable of transitioning between working independently and as part of a larger team
- ITILv4 Foundation certification (not required to start but expected to attain in first six months)
- Flexibility to work at different locations within the National Capital Region (DC and National Harbor, MD)
Desired:
- Extensive PowerBI experience, including dashboard development
- Flexibility to work at different locations within the National Capital Region (DC and National Harbor, MD)
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The proposed salary range for this position is:
$78,700 - $165,300
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Top Skills
What We Do
CACI’s approximately 23,000 talented employees are vigilant in providing the unique expertise and distinctive technology that address our customers’ greatest enterprise and mission challenges. Our culture of good character, innovation, and excellence drives our success and earns us recognition as a Fortune World's Most Admired Company. As a member of the Fortune 1000 Largest Companies, the Russell 1000 Index, and the S&P MidCap 400 Index, we consistently deliver strong shareholder value. Visit us at www.caci.com.