Merchant Services Technology - Business Manager - Senior Associate

Job Description
The Commercial & Investment Bank is a global leader across investment banking, wholesale payments, markets, and securities services. We provide strategic advice, raise capital, manage risk, and extend liquidity in over 100 countries.
This Technology Business Management Associate role is a dynamic position within the Commercial & Investment Bank organization, supporting the Merchant Services Technology (MST) team. You will support the Merchant Services Business Management and Financial Management Teams in planning, forecasting, oversight, control, and analysis of financial and resource planning for the 1,500-person MST team. Your role involves partnering with various teams to provide transparency into expenses, delivery schedules, and resource agendas.
Job Responsibilities:

• Aggregate, consolidate, and deliver routine monthly reporting from various systems.
• Enhance existing reporting to expedite month-end analytics.
• Maintain database information in Excel, ensuring consistency and accuracy.
• Provide proactive analytics to aid in cost containment and delivery excellence.
• Support Business Management in resource planning and tracking.
• Partner with the Financial Management Team for headcount approvals.
• Assist in analyzing performance vs. plan and financial forecasting.
• Collaborate with the Merchant Services Program Management team on Investment Proposal insights.
• Aid in creating and enhancing monthly PowerPoint materials for senior leadership.

Required Qualifications, Capabilities, and Skills:

• Undergraduate degree required.
• 3+ years of experience in a Business Management or Technology environment.
• Experience with financial management, analysis, and reporting.
• Proficiency in MS Excel and PowerPoint.
• Strong interpersonal skills and ability to build relationships across all levels.
• Strong system skills: Excel Pivot tables, financial formulas, macros.
• Organizational skills, attention to detail, and ability to articulate complex issues concisely.
• Ability to manage multiple priorities and work under pressure.

Preferred Qualifications, Capabilities, and Skills:

• Experience with project accounting and reporting for technology.
• Ability to communicate with internal clients on technology allocations.
• Ability to interrogate and interpret financial reports.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.