Merchant Services Business Development- Executive Director

Posted 6 Hours Ago
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San Francisco, CA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Executive Director will lead business development in Merchant Services, driving client engagement and payment solutions primarily focused on Independent Software Vendors. Responsibilities include sourcing new business opportunities, managing sales pipelines, conducting needs assessments, and collaborating with internal teams to support client growth and revenue. The role requires strong knowledge of the payment industry and exceptional sales acumen.
Summary Generated by Built In

Job Description
Join the Merchant Services Business Development team! As a key member on the team, you will drive the end-to-end client experience. Many of our clients are moving into an embedded payment strategy for the first time and depend upon their Financial Institution to support that with expert counsel on best practices.
As an Executive Director of Business Development within our Payment Facilitation segment in Merchant Services, you will work with Independent Software Vendors (ISVs) providing integrated payment solutions. Among the various solutions we support, you will be primarily focused on a payment facilitation offering to ISV's but will work in partnership with various sales teams in the integrated payments space to drive revenue opportunities across this segment. This is a sales role focused on engaging both new relationships and supporting current clients of JPMC. Your support for client opportunities in this segment requires clear understanding of the complexities around third party payment processing, a strong command of card payments, exceptional sales acumen, and strong commercial negotiation skills.
The JPMC Payment Facilitation solutions are supported by products across JPM Payments. Cross LOB collaboration is essential, and your ability to advocate for clients, build consensus, and engage internal stakeholders at all levels is essential. You will also act as a Subject Matter Expert supporting the broader field organization in evaluating potential third party payment opportunities.
Job responsibilities

  • Cultivate new business opportunities by aligning with Commercial Banking and Treasury team to achieve individual sales goals.
  • Source new business opportunities also through networking, cold-calling, conferences, and other means.
  • Develop, pursue, and push through to closing high value opportunities for J.P. Morgan Payments.
  • Conduct detailed needs assessments for prospect partners focused on their business needs and strategic priorities.
  • Identify Merchant Services and Payment solutions proactively that can help our clients grow their business and drive new revenue
  • Engage cross-Merchant Services and the Payments organization to form a solution to meet client needs and drive revenue
  • Create and execute relationship-based calling plans for longer term opportunities
  • Manage daily and weekly activities, pipelines, forecasts and closed deals to ensure above quota results based on successful pipeline management
  • Serve as a business partner to stakeholders across JP Morgan Chase, Commercial Banking, Treasury Services, and Merchant Services
  • Review the product roadmap and support various initiatives focused on this segment.


Required qualifications, capabilities and skills'

  • 10+ years payment industry experience
  • Sales and Business Development experience with technology & ISV clients
  • Strong knowledge of the merchant services industry, products and services with a strong technical acumen.
  • Ability to articulate complex technical capabilities to both technical and non-technical audiences
  • Experience working with complex payment models and building strategic initiatives with clients
  • Track record of exceeding ambitious goals/quotas
  • Executive presence
  • Strong communication skills
  • Ability to thrive in a changing and challenging environment


Preferred qualifications, capabilities and skills'

  • Complex multiparty aggregation or channel relationships


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
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Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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