Media Operations Manager

Posted 2 Days Ago
Be an Early Applicant
Charlotte, NC
84K-105K Annually
Mid level
Healthtech
The Role
The Media Operations Manager oversees digital ad campaign execution, ensuring accuracy in system alignment and data handling. Key responsibilities include collaboration with internal teams for campaign management, optimizing media plans, and mentoring junior staff. The role demands strong knowledge of digital media metrics, ad servers, and order management systems, ensuring timely and precise execution of media requirements.
Summary Generated by Built In
AT A GLANCE

The Media Operations team is a vital part of Digital Ad Sales at Healthline Media. We oversee the operational execution of digital ad campaign insertion orders, focusing on system alignment and data accuracy. Our precise, detail oriented skills ensure campaigns are planned and executed flawlessly.  We are eager to partner with key stakeholders to ensure campaign success and revenue growth.

Where You'll Be

To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

1101 Red Ventures Dr Fort Mill, SC 29707

What You’ll Do
  • Work collaboratively across the organization with internal sales support to input insertion orders while confirming inventory availability & business controls.
  • Partner with Pricing Yield Management team to determine process for managing inventory checks during the execution of digital insertion orders and communicate to team members.
  • Own system media plans that are aligned with internal best practices and ensure alignment with product capabilities and business rules. 
  • Partner with the RevOps, AdOps and Client Success teams to ensure media plans are maintained in Order Management System to accurately invoice and book accurate revenue.
  • Own all day-to-day changes, optimizations, and maintenance of media plans. Process insertion order changes and ensure all stakeholders are aligned on campaign tactics and expectations. 
  • Take ownership of data accuracy within Order Management System & optimization of processes
  • Maintain knowledge of the client’s business and ensure all media requirements are executed in a timely and accurate manner.
  • Collaborate  strategically with AdOps and RevOps teams to lead the optimal media management processes and controls.
  • Expertise and Internal Leadership: Serve as a trusted subject matter expert across key areas of Media Operations, not only providing insights to the immediate team but also becoming a valued resource for cross-functional teams such as Sales, Client Success, and AdOps. Proactively share knowledge, best practices, and trends to elevate team performance and drive innovation.
  • People Manager: Act as a mentor and manager to junior team members, fostering skill development, training and professional growth. Onboard new teammates and lead internal training sessions.  Lead team meetings.

What We’re Looking For

  • 3+ years of experience in Media Planning, Buying or Account Management at a Media Publisher or Agency (pharmaceutical experience is a plus)
  • Positive, solution-oriented attitude with the ability to meet tight deadlines for multiple stakeholders.
  • Strong understanding of digital media metrics (CPM, CPUV, CPA) and pricing models.
  • Strong understanding of RFP processes, insertion orders, ad servers, and order management systems.
  • Detail oriented with a keen eye for accuracy and consistency
  • Process-driven with a focus on creating and maintaining best practices for team collaboration.
  • Experience using a CRM tool, Microsoft Office, Google Ad Manager, and an order management system is required
  • Lead with a sense of urgency

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

  • Starting Salary: $84,000.00 - $105,000.00 
    *Note actual salary is based on geographic location, qualifications and experience
  • Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program
  • Pharmacy Benefits
  • Income Protection Plans
  • Pet Services Plans
  • Mental Health Support
  • Wellness Coaching
  • HSA- Health Savings Account
  • Commuter Benefits
  • Gym & Fitness Center Discount Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.  

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

We do not provide visa sponsorship for this role at this time.

#LI-hybrid

RVO Health Privacy Policy: https://rvohealth.com/legal/privacy

Top Skills

Account Management
Ad Servers
Crm Tools
Digital Media Metrics
Google Ad Manager
Insertion Orders
Media Buying
Media Planning
MS Office
Order Management Systems
Rfp Processes
The Company
HQ: Charlotte, North Carolina
1,689 Employees
On-site Workplace

What We Do

At RVO Health, our mission is to give people a better way to health & wellbeing. We own and operate the largest health & wellbeing platform in the US, helping nearly 100 million people a month seek information, find a doctor, save money, and take action around their health & wellbeing. Our portfolio of industry-leading websites, products and services touches every part of the health and wellness journey.

The Healthline Group portfolio (Healthline, Medical News Today, Psych Central, Greatist, and Bezzy) and the Healthgrades brand comprise the largest health information audience in the US. The Healthline Group connects millions of people daily to medically-backed information about thousands of health-related questions, products, and chronic conditions. Through Healthgrades, the largest marketplace for finding healthcare, we help half of Americans find and evaluate a doctor each year.

Through Optum Store, we sell thousands of FSA/HSA-eligible health and wellness products direct-to-consumer and connect health seekers to mental health, condition-based virtual care, and an online pharmacy. Through Optum Perks, we help millions of people save money through our prescription savings program. Millions of health seekers also use RVO Health’s virtual coaching programs each year to lose weight, stop smoking, and find better wellbeing.

Our portfolio includes education and advice, condition-based communities, access to healthcare, an ecommerce store of health products and services, prescription discounts and delivery, and more. We are making health easier to navigate, more accessible, and more affordable for everyone. Furthermore, all of our content, products, and services are medically-backed, so people can trust that they are getting accurate support for their health.

RVO Health is backed by Red Ventures and Optum, part of UnitedHealth Group. Select brands previously operated by Red Ventures and Optum are now independently operated by RVO Health.

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