Media Operations Manager

Company Description

Publicis Media is one of the four solutions hubs of Publicis Groupe, alongside Publicis Communications, Publicis.Sapient and Publicis Healthcare. Led by Steve King, CEO, Publicis Media is comprised of Starcom, Zenith, DigitasLBi, Spark Foundry, Blue 449 and Performics, powered by digital-first, data-driven global practices that together deliver client value and business transformation. Publicis Media is committed to helping its clients navigate the modern media landscape and is present in more than 100 countries with over 23,500 employees worldwide.

Job Description

Billing Administration

Manage the media billing processes which involve:

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on a monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on the actualized amount
• Generate proforma invoices for the shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance, and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines.

Other billing requirements include:

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Qualifications

• A minimum of 6-7 years of experience in media agency handling media trafficking or buying. Familiar with and have worked with the major publishers.
• Depending on final assigned account(s), the candidate may be required to oversee a team of operation specialists to ensure best-in-class billing and operations for the agency.
• Proficiency in offline buying. Preferably has experience with online buying (both self-served and managed service) and digital ad operations.
• Strong in numbers and intermediate skills in Microsoft Excel (such as pivot table and v-lookup)

Additional Information

• Analytical and meticulous with an excellent eye for details
• A team player with an action-oriented mindset, who is able to work with minimal supervision
• Eager to learn and to be an expert on billing tools and systems
• Excellent written and verbal communication skill
• Independent, proactive and ability to prioritize tasks, work well under pressure
• Ability to understand client and agency dynamics, process driven and lead by example.