Marketplaces Product Manager-Payments-Vice President

Posted 2 Days Ago
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San Francisco, CA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Marketplaces Product Manager will oversee product innovation in the Payments Industry, ensuring successful launches and customer satisfaction through effective collaboration and strategic development.
Summary Generated by Built In

Job Description
You are an experienced product manager looking to make an impact, shaping the future of product innovation, driving value for customers, guiding successful product launches, and scaling end to end solutions in the Payments Industry. Join our dynamic team and make a meaningful impact by delivering industry leading financial products that delight our large enterprise and middle market customers.
As a Product Manager in the Embedded Finance Platform Solutions product team, you will be an integral member of a team that innovates new product offerings and leads the end-to-end product delivery. Focused on solutions for Marketplaces, you will be responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you will guide the successful launch of product capabilities, gather crucial feedback, and ensure delivery of top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you will collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities

  • Manage discovery and market research to uncover customer insights and integrate them into the product roadmap
  • Become a subject matter experts for a subset of capabilities offered to targeted strategic clients
  • Own execution of a product vision and strategy that delivers value to customers
  • Develop a roadmap of capabilities and enhancements that enables development to support the overall strategic roadmap and value proposition
  • Direct experience leading product launches and product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Work closely with design, product management, engineering and program management stakeholders to align on a holistic product roadmap
  • Deliver solutions that balance quality and speed to market, pressure test and optimize experiences, thoroughly consider edge cases, and minimize obstacles to product launch
  • Build an outcomes framework and tracks the product's key success metrics such as cost, feature and functionality, risks, and reliability
  • Collaborate with commercialization teams to turn your roadmap and delivery into compelling and actionable customer benefit narratives


Required qualifications, capabilities, and skills

  • 7+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proven expertise in the Payments, ISVs, PayFacs and/or Marketplace industries
  • Expert in managing the product development life cycle process, design, and data analytics
  • Direct experience leading product launches and product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Demonstrated track record of success in complex, matrixed technology organizations
  • Able to communicate effectively and use best practices when working with diverse, cross-functional stakeholders
  • Adept with data analysis, including assumption development, data selection, data interpretation, and recommendations
  • Advanced problem solving skills, including root cause analysis as well as understanding of conflicting priorities and perspectives
  • Enjoys staying in the details as a subject matter expert for specific product capabilities
  • Able to communicate concisely and influence outcomes; Partnership 'one team' mindset - comfortable leading through example and collaboration


Preferred qualifications, capabilities, and skills

  • Bias towards discovery, learning and experimentation
  • Naturally empathetic and curious about customers and their needs
  • Able to internalize these insights and represent the voice of the customer to internal teams
  • Outcomes-focused, referring to roll up your sleeves and get the work done
  • Demonstrated results working in highly matrixed, complex organizations
  • Able to understand technical solutions and be able to spot potential issues and make trade off decisions
  • Experience working with aligned stakeholders across multiple geographies and cultures


FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Top Skills

Data Analytics
Financial Products
Payments
Product Management

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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