Marketing Operations Specialist

Description

Cellebrite’s (Nasdaq: CLBT) mission is to enable its customers to protect and save lives, accelerate justice, and preserve privacy in communities around the world. Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the complexities of legally sanctioned digital investigations by streamlining intelligence processes. Trusted by thousands of leading agencies and companies globally, Cellebrite’s Digital Intelligence platform and solutions transform how customers collect, review, analyze, and manage investigative digital data in legally sanctioned investigations.

We’re looking Marketing Operations Specialist to play a pivotal role in building our growth process, solution design and execute on bringing those processes to life. A successful candidate for this role will have a strong ability to work with stakeholders, understand business problems, and translate them into clear solutions. 

Responsibilities

• SFDC & SFMC Expertise: We’re a lean team and everyone on the team pitches in to help with troubleshooting, solution design, and hands on keys work in SFMC.
• Growth Management: Under the guidance of the Ops lead, continually monitor and optimize our lead and growth management flow, including scoring, enrichment, and other operational processes.
• System Design: We have a robust tech stack, and you’ll need a strong understanding of how tools work together to ensure we make changes that don’t have unintended downstream impacts.
• Campaign Design: Partner with demand gen stakeholders to ensure marketing campaigns are built and executed within best practice, ensuring we can measure and report out on business outcomes.
• Troubleshooting: General management and troubleshooting within SFMC and across our greater tech stack.
• Measures: Ensure that every relevant marketing activity is consistently and reliably tracked and measured.
• Stakeholders: Develop key processes, documentation and provide any required training as it relates to the business processes and workflows to ensure proper usage and organizational efficiency and effectiveness.
• Work Management: Maintain our current processes and continuously approve our daily work request management in Monday.com. 

Requirements

• Bachelor's degree in Marketing, Business, Computer Science, or a related field with 3-5 years in marketing technology, ideally in a SaaS environment.
• Proficiency with Salesforce, SFMC, 6sense, Monday.com, and SQL ideal.
• Experience planning and executing end-to-end tests.
• Experience planning, designing, and translating business processes into system requirements, with a creative approach to problem-solving.
• Ability to conceptualize and document complex business requirements, campaign structures, and data flow between automation platforms & CRM/system integrators.
• Experience with and understanding of legal requirements surrounding global consumer data and privacy legislation.
• Ability to work in a fast-paced environment, which often requires the ability to effectively stakeholder while managing multiple projects and priorities.
• Ability to identify and handle issues proactively and decisively with limited direction and oversight while also communicating consistently to executive leadership.
• Outstanding analytical, interpersonal and communication skills. Ability to articulate technical concepts to a wide range of constituents in a relatable and understandable manner
• Affinity for teamwork-oriented culture and demonstrated willingness to roll up sleeves.
• This is a REMOTE position, there may be 20% travel.

Cellebrite is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. 

Personal Characteristics
None