Marketing Operations Manager

We ARRrrr lookin’ for a matey to help this ship sail by spreadin’ the good pirate word! Come aboard, explore and build out the Pirate Ship marketing universe, leading the execution of marketing campaigns to accelerate growth with entrepreneurs, hustlers, and pirates to get customers coming back for more. Pirate Ship's marketing crew is looking for ARRrrr first Marketing Operations Manager!

Pirates Wanted: Marketing Operations Manager

Every ecommerce business deserves the cheapest shipping rates. That’s why Pirate Ship’s simple shipping software levels the playing field for small businesses, giving them free access to the deepest shipping discounts with no fees or hidden costs. We’re currently on the lookout for exceptional pirates to join our crew as a Marketing Operations Manager otherwise known as a Signal ShoutARRrrr Manager to us here at Pirate Ship. 

Pirate Ship is a remote-first company, and like any jolly crew of pirates we operate in a casual and creative atmosphere, where everyone’s ideas are welcome and having fun is encouraged. We offer competitive pay, exceptional benefits, and the opportunity to tell people you’re a pirate when they ask what you do. As Steve Jobs said, “It’s more fun to be a pirate than to join the navy!”

Responsibilities:

• Swab the decks: Serve as a day-to-day contact for cross-functional teams both internal and external to support and execute process and projects.  
• Chart a course: Create project timeliness, handoffs and processes in Asana, achieve deadlines, ensure accuracy of deliverables.
• Aft rigging: Manage multiple campaigns and projects across multiple brands at various stages of a project lifecycle.
• Scoping: Understand project goals, discover & communicate options across internal marketing team and cross functional teams.
• Batten down the hatches: Streamline and optimize processes to unify the team members and eliminate inefficient steps in current processes.
• Sail the Seven Seas: Own and support marketing initiatives from ideation to completion, such as co-marketing collaborations, brand, performance, and integrated marketing campaigns.
• Gather round the grog: Collaborate with the creative team to execute visual ideas.
• Hoist the Jolly Roger: Share your experience, expertise and interest with the crew to enhance our fun and progressive culture.
• Splice the mainbrace: You’ll work collaboratively around a flexible schedule with your crewmates that may include weekends, evenings and some holidays.
• Sail from your port o’ call: You’re able to work from home and connect with your crewmates throughout the day over chat, voice, and video through company provided equipment. Quarterly in-person meetings at varied locations.

Requirements/Minimum Qualifications:

• 8+ years of account management, creative operations, and/or marketing project management experience.
• Complete understanding of creative process and production process to build schedule from inception to project completion, with a focus on digital advertising (web, ads, emails, edu videos, content marketing, social media). 
• Comfortable managing and collaborating with cross-functional teams such as customer support, engineering, product, brand studio, legal, finance and external agencies, effectively communicating the business and creative objectives of projects.
• Expertise with Asana.

Bonus Points For/Preferred Qualifications:

• YARRrrr! The ability to speak like a pirate!
• You love developing timeline & process slides!  
• Ecommerce experience. 
• Familiarity with CRM/LCM tools. 

Compensation & Benefits:

• Compensation - The pay range for this role is $130,000 - $145,000 yearly USD plus a performance based bonus.
• Vacation Time - We offer 144 hours of accrued vacation time to start to keep our pirates rested & rejuvenated! 
• Paid Holidays - 12 paid holidays per year.
• Paid Sick Time - 80 hours annually.
• Medical Insurance - 100% covered for Pirates by the company and kicks in the first of the month after enrollment. If you want to add any dependents (spouse, partner or children), they’ll be 50% covered.
• Dental and Vision -  100% covered for Pirates and 50% covered for dependents.
• 401(K) - We offer a Traditional 401(K) and a Roth 401(K), and pirates who contribute 1-3% of their annual salary get matched 100% by the company.
• Parental Leave - Full 12 weeks for parents for the birth, adoption, or foster placement of a child.
• Home Office Reimbursement - We provide a one-time home office reimbursement of up to $1,500 to purchase an ergonomic desk and chair.
• Other Stipends for Remote Individuals - Wifi & snacks, we’ve got y’er back!
• Virtual Tacos for ARRrrrsome Rewards- “Hey Taco!” is our employee recognition program where you can give and receive virtual "Tacos" which can be redeemed for rewards.

We Sail Under Our Three Pirate Codes:

• People Over Plunder - Screwing people over is a game for lily-livered landlubbers! We believe that doing what’s right is the tide that raises every ship, including ours. 
• Clarity, Not Confusion - Confusion is tyranny. Clarity is freedom. We strive to make things easy to understand and tackle real needs for our customers.
• Play or Perish - A life without laughter isn’t worth living. Why should that be any different in business?

Our Values Reflect Who We ARRrrr:

• Be Fair - Accessible to everyone, so no one’s left out.
• Be Nice - Empathy, humanity, and humor go a long way.
• Be Real - Be reliable and back up the pirate talk.

We work to ensure our company is a safe and supportive environment for everyone. As our crew continues to grow rapidly, we want to do all we can to create an environment where everyone can feel included.

How we do this:

• We pay well and offer world-class health benefits so you can focus on being a balanced pirate!
• No degree? No problem. We value experience of all kinds!
• The crew helps select nonprofits for our quarterly donation program.
• We don’t shy away from hard conversations. Building a better world takes constant feedback, conversations and hard work! 
• We do engagement surveys twice a year to constantly iterate our policies and procedures. 
• We acknowledge the identities and experiences of everyone.

Pirate Ship is committed to provide equal employment opportunity (EEO) and equal pay to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Pirate Ship will provide reasonable accommodations for qualified individuals with disabilities as needed.

Before candidates officially set sail with Pirate Ship, we do conduct a post-offer, pre-employment background check. But don’t worry, Pirate Ship is all about second chances! We proudly consider qualified applicants with prior arrest or conviction records. Our commitment to building a diverse and talented crew means that we look at the whole person, not just their past, and we do so in line with local, state, and federal laws. So, whether you're a first-time sailor or have a bit of history, we’re excited to explore the possibility of you joining our crew!

We welcome feedback for making our company a lighthouse in the industry.