Role Summary: The Marketing Operations Manager will be responsible for the development, implementation, and optimization of our marketing tech stack, reporting, and processes. This individual will work closely with cross-functional teams, including sales, RevOps, and product marketing, to streamline operations, generate insightful reports, and improve marketing performance.
Key Responsibilities:
· Own and optimize the marketing tech stack, particularly HubSpot, Salesforce, and LeanData, ensuring seamless integrations and data accuracy.
· Manage end-to-end marketing processes, including lead management, campaign execution, and attribution modeling.
· Develop and maintain marketing reports and dashboards to provide actionable insights on performance, trends, and outliers.
· Support the sales and marketing alignment by maintaining accurate lead scoring, routing, and database management.
· Drive process improvements and best practices in marketing automation, CRM, and lead flow.
· Collaborate with RevOps and Sales teams to ensure data hygiene and consistent metrics for forecasting and reporting.
· Provide training and support to marketing and sales teams on new tools, processes, and reports.
· Conduct in-depth analysis to identify opportunities for optimization and growth.
· Present insights and reports to leadership and cross-functional teams using Excel, PowerPoint, and other presentation tools.
· Develop and maintain process documentation and workflow diagrams for playbooks and/or knowledge repositories.
· Own and help design lifecycle stages for leads and contacts: sources, stages and statuses.
Required Skills and Qualifications:
· 5-7 years of experience in Marketing Operations or a similar role within a fast-paced, growth-oriented environment.
· Expert knowledge of HubSpot, Salesforce, and LeanData.
· HubSpot certification required.
· Strong analytical skills with the ability to derive insights from complex datasets.
· Advanced proficiency in Excel for data analysis and reporting.
· Experience building and maintaining reports in Salesforce and other analytics tools.
· Excellent communication and presentation skills, with experience creating and delivering impactful PowerPoint presentations.
· Strong attention to detail and a passion for process improvement.
Top Skills
What We Do
Onit is a global leader of enterprise software and artificial intelligence platforms and products for legal, compliance, sales, IT, HR and finance departments. Our software transforms best practices into smarter workflows, better processes and operational efficiencies. With a focus on enterprise legal management, matter management, legal spend management, contract lifecycle management and legal holds, we operate worldwide and help global companies and billion-dollar legal departments bridge the gap between systems of record and systems of engagement.
Onit is the only company in our space with two platforms: Our leading no-code business process automation platform, Apptitude, and our business intelligence platform, Precedent. Apptitude allows customers to create, modify and deploy new software products and custom workflows. Onit’s legal AI platform, Precedent, enables our software products to read, write, and reason like a lawyer. Combined, the two platforms enable customers to digitally transform legal operations by automating processes, reducing costs and maximizing productivity with industry-leading cloud-based software.
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