Manufacturing Planner - Temp (R3379)

Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent, autonomous systems. Its products include Hivemind Enterprise—EdgeOS, Pilot, Commander, and Forge—as well as V-BAT and Sentient Vision Systems (wide-area motion imaging software). With offices in San Diego, Dallas, Washington, D.C., Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI’s technology actively supports U.S. and allied operations worldwide.  For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X and Instagram.    

Job Description:

The Manufacturing Planner will be responsible for updating and managing ticket requests related to production schedules and workflows. This role involves processing JIRA tickets submitted by internal customers, ensuring timely resolution, and coordinating with cross-functional teams to address any production-related issues. The planner will also track progress, prioritize requests, and maintain clear communication with stakeholders to ensure smooth manufacturing operations. Additionally, they will help streamline processes and suggest improvements to optimize production efficiency.

What You'll Do:

• Monitor and update JIRA ticket requests related to manufacturing schedules and processes.
• Review, prioritize, and resolve JIRA tickets submitted by internal teams to address production challenges.
• Work closely with various departments to troubleshoot and resolve production issues efficiently.
• Track the status of open tickets and communicate updates to relevant stakeholders.
• Recommend and implement improvements to enhance production workflows and eliminate delays.

Required Qualifications:

• Experience in manufacturing or production planning with a strong understanding of production processes and workflows.
• Proficiency with JIRA or similar ticket management systems for tracking and resolving issues.
• Strong problem-solving skills and the ability to prioritize and manage multiple tasks in a fast-paced environment.
• Excellent communication skills for interacting with internal teams and stakeholders effectively.
• Attention to detail and a focus on maintaining accuracy while managing ticket requests and updates.
• Familiarity with ERP systems or other software tools used in production planning and scheduling is a plus.
• Ability to work collaboratively with cross-functional teams to ensure timely issue resolution and smooth operations.

Preferred Qualifications:

• 1-3 years experience in a manufacturing environment as a planner or expeditor.
• APICS certification is a plus.

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Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.