By joining our rapidly growing Coupa practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that help our clients solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery.
What You'll Do:
- Lead and facilitate key Coupa change management workstream activities including change management discovery workshops with key stakeholders, identification of change impacts, development and execution of change management strategies
- Utilize a broad array of technical experience encompassing the full Coupa suite –Procurement, Payables, Expenses and Asset Management
- Mentoring team members on career development, technical, and soft skills
- Contribute beyond client delivery, engaging in various activities such as recruiting, shadowing opportunities, marketing, business development, practice development, and operational improvement initiatives
- Implement performance improvement and cost-reduction initiatives to drive operational efficiencies
- Develop communications and training materials, includes delivery of instructor-led trainings
- Define success metrics and monitor user readiness
- Plan and lead advisory services offerings that augment Coupa project methodology including implementation readiness, testing management, health check and target operating model
- Contribute to advisory practice methodologies, tools and resource development efforts
- Prioritize client’s interest and proactively listen to ensure that work exceeds their expectations
- Communicate effectively with clients to convey project updates and recommendations
- Actively foster internal relationships, share knowledge, and mentor other consultants to grow our practice
What You'll Bring:
- 6+ years of experience supporting Change Management for Coupa customers
- experience in consulting and/or relevant industry experience with functional/technical proficiency with implementation of at least one module within a financial system solution (i.e. Coupa, SAP, NetSuite, Ariba, etc.)
- Background in Finance, Accounting, Procurement, Sourcing, and/or Supply Chain Management
- Experience in designing and facilitating setup and configuration of one or more Coupa modules
- Experience with business process re-engineering, analysis and project management, accounting/business workflow, end-to-end solution design, and technical specification documentation using tools like Microsoft Visio and PowerPoint
- Ability to work with data to meet export/import requirements, demonstrating proficiency in data formatting and manipulation
- Ability to articulate and create design documentation for functional areas within sourcing, new vendors, procurement, AP, contracting and others
- Experience mentoring junior team members and helping project teams resolve complex and multi-faceted issues
- Bachelor’s degree in Information Systems, Information Technology, Supply Chain, Finance, Accounting, or similar discipline
- Coupa certification a plus
- Willingness to travel domestically 30-50%. Travel varies based on client preferences.
Top Skills
What We Do
CrossCountry Consulting is a trusted business advisory firm that provides customized finance, accounting, human capital management, risk, operations and technology consulting services to leading organizations facing complex change.
We partner with our clients to help them navigate pressing business challenges and achieve goals related to improving operations, minimizing risks and enabling future growth.
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