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We are seeking a detail-oriented Trade Services Manager to join our team. The successful candidate is responsible for ensuring robust compliance within Trade Services, aligning with regulatory requirements and the Bank's strategic direction. This role includes the following responsibilities: reviewing trade processing workflows, standardizing procedures, and developing a strong framework for addressing operational issues. The successful candidate will be based in our PJ City office and report to the Head of Trade Services Centre.
Key Responsibilities:
- Process trade transactions via systemTE2000.
- Monitor daily transactions and track payments of outstanding bills.
- Examine trade documents and ensure accuracy of transactions.
- Optimize workflow processes and staff.
- Develop and implement a plan for checking the compliance controls.
- Ensure compliance with internal and external guidelines that are imposed by the Bank, BNM and/or any other regulatory authority as Business Unit Compliance Officer (BUCR).
2. Managerial (team/group responsibilities):
- Drive compliance within legal and regulatory requirements, as well as internal standards and guidelines.
- Guide, mentor and coach Trade Services members on activities / initiatives to build up knowledge and experience of applicable laws, rules, regulations and guidelines.
3. Organizational (organizational responsibilities):
- Assist in demonstrating to divisional management that the bank’s compliance is adequately managed through a robust 1st line of defense.
- Break down “silos”, integrating and streamlining processes across Trade Services to comply with the spirit and rule of legal and regulatory requirements.
- Keep abreast of the latest technologies available and embrace the technology into trade finances AML/CFT processes and mitigation of breaches in sanction/AML screening/monitoring.
Job Requirements:
Education/Qualification
- Malaysian citizen.
- Diploma/Bachelor's Degree in Finance/Accountancy/Banking/Business Administration or equivalent holder.
- 5 years and above related experience in Trade Operations.
Experience & Skillsets
- Knowledge of consumer banking products and services, and regulations governing the consumer banking business.
- Demonstrate ability to effectively communicate, both orally and in writing, through all level of the organization.
- Good critical thinking and leadership skills, with the ability to see the big picture without losing attention to details.
- Strong team spirit player with a positive attitude and having the drive to improve processes.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
Top Skills
What We Do
Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country.
With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture.
Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services
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