Job Summary
We are looking for a talented and detail-oriented Tax Content Manager to join our Content Solutions team which brings tax professionals in Australia and New Zealand the next-generation digital research platform, CCH iKnowConnect. Come and join a market leader in tax information.
This is a full-time role with flexible working conditions.
As a Tax Content Manager you will:
- Design, develop, maintain, and enhance content and workflow solutions for accountants to support the efficiency and accuracy of their tax compliance and tax advisory services.
- Draw on your tax experience and knowledge to create practical content for use by tax professionals in accounting firms or in-house tax teams
- Lead a team of Content Analysts to direct the practical content and workflow solutions strategy, collaborating with product and commercial teams, to shape customer experiences that drive broader business goals
Responsibilities:
- Create analytical, practical and actionable content and tools for tax professionals to access via our Wolters Kluwer digital research platform, CCH iKnowConnect
- Exercise subject matter expertise in tax law and tax compliance requirements to conduct ongoing reviews to refine and enhance existing content and workflow solutions and tools (including Excel-based calculators and workpapers)
- Monitor and update content and workflow solutions to reflect changes in tax law, ensuring timely publication of content
- Create actionable content to help accountants stay updated with tax law changes
- Understand the workflow and needs of accountants to enable them to advise clients and stakeholders on tax positions and business decisions; collaborate with stakeholders to gather requirements and feedback for content development
- Develop a thorough understanding of the needs of your customer group and create content to meet these needs; monitor customer feedback and business intelligence to inform the customer experience; execute content strategies to improve customer recruitment and retention
- Direct, influence, and coordinate external content contributors
- Manage a team of 3 Content Analysts
About You:
- 10+ years’ experience in Australian tax compliance and advisory services
- Bachelor’s degree in accounting, commerce, finance or law or a related field
- CPA or CA, or related professional certification
- Interest in developing technology solutions for accountants and tax advisors in Australia
- Knowledge of Australian tax law and accounting requirements, particularly the accounting workflows and tax compliance process in the small to medium enterprises, including individuals, companies, trusts, partnerships, and self-managed superannuation funds.
- Deep knowledge of topics such as Division 7A and CGT concessions
- Knowledge or experience with New Zealand tax compliance desirable
- Able to translate highly technical legal detail into engaging content for client comprehension
- Detail-oriented, with excellent analytical and problem-solving skills
- Excellent verbal and written communications skills
- Experience using Office suite, especially Excel.
- Able to coordinate tasks and manage deadlines effectively
- Experience with legal research databases and tools desirable.
Our Values
Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy. As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of the utmost importance.
We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements.
Culture and Benefits
- We care for our people and a part of that we offer:
- Flexible Working Arrangement – promoting work life balance
- Learning and Development opportunities
- Access to health and wellness programs
- Insurance Options
- Parental leave benefits that exceed legislative requirements
- The opportunity to work within a global organization with experienced leaders
You can learn more about what we do by visiting our:
Website : https://wolterskluwer.com.au/
YouTube link: Wolters Kluwer - Be the Difference (youtube.com)
Top Skills
What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide.
Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
