Manager- Strategic Consulting_GOSC Process&Service Excellence

Posted 2 Days Ago
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Noida, Gautam Buddha Nagar, Uttar Pradesh
Hybrid
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
The Manager of Strategic Consulting will lead multiple business process re-engineering projects, driving discussions with senior leaders, conducting assessments, designing solutions, and creating business cases. Responsibilities include coaching junior team members and contributing to practice-building activities.
Summary Generated by Built In

Description and Requirements
Job Responsibiliti es
As part of global transformation team:
• Own multiple workstreams of business process re-engineering projects - Independently drive discussions with process owners, problem solving meeting with senior operations leaders.
• Conduct current state assessment and design target operating model.
• Identify pain-points/ improvement opportunities in the processes and assess their impact on the business.
• Design solutions corresponding to the pain-points/ challenges and prioritize them as by conducting cost benefit analysis.
• Create business cases supporting the solutions designed for the challenges.
• Create final deliverables for the stakeholders using PowerPoint, Word, Excel
As part of GSS Transformation Practices
• Contribute to practice building activities - conduct knowledge sharing sessions.
• Coach junior members of the team
Education, Technical Skills & Other Critical Requirement
Education
Graduation from a tier 1-2 institute, preferably MBA
Experience
(In Years)
• 6 - 8 years of total work experience with at least 2-4 years of experience in insurance industry/ consulting firms
• Minimum 2 years of experience in innovation, strategy & operations, transformation al roles
• Experience in Digital transformation in Insurance domain to be of added advantage.
Technical Skills
• Life Insurance domain knowledge
• MS Office (MS Word, MS PowerPoint, MS Excel, Visio)
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid

What the Team is Saying

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The Company
HQ: New York, NY
43,000 Employees
Hybrid Workplace
Year Founded: 1868

What We Do

Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond.  With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong.  Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

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