Manager, Software Engineer - Jenkins

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Software Engineer - Jenkins

Jenkins Manager – Builders Enablement, Automation Frameworks
The Automation Frameworks team in Mastercard’s Architecture & Technology division is leading the DevOps transformation at Mastercard by developing automation tooling and driving standards throughout the development, quality, release, and product organizations.
Our team members have an appetite for change and pushing the boundaries of what can be done with automation. We are responsible for automation standards with Mastercard, maintaining industry standard tools such as Chef, Jenkins, and Ansible, and working closely with other departments supporting BitBucket (git), Sonar, Artifactory, Terraform, and more.
We demonstrate 'Mastercard values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive – with a relentless focus on our customers. As a Manager at Mastercard, you are expected to carry out the following general duties:
- Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year
- Speak as one management voice and regularly hold staff meetings with all levels of staff to brief on organization, department, and P&C (HR) updates
- Hold people and teams accountable and effectively delegate responsibilities down to the team
- Recruit and hire diverse talent, always bringing in someone better than at least half the individuals in the role in the organization today
- Continuously engage and improve teams' performance by conducting recurring 1-1 meetings, knowing your people, managing career development, be inclusive, and understanding who is at risk
- Provide and facilitate timely feedback, coaching in-the-moment, and mentoring for staff at all levels
- Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement
The Automation Frameworks team is looking for a Jenkins Manager who can help us solve problems, enhance our Cloudbees Jenkins platform and lead Mastercard in DevOps automation and best practices.
- Are you a born problem solver who loves to figure out how something works?
- Are you a CI/CD geek who loves all things automation?
- Do you have a low tolerance for manual work and look to automate everything you can?
Mastercard is seeking a Manager with experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience leading teams in designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required.
• Bachelor or master's degree in Computer Science or equivalent
• Automation: Understands which tools and practices to choose for intelligently automating builds, tests, and deployments where processes and applications are designed upfront with automation in mind
• Hands on Jenkins administration experience
• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Practice sustainable incident response and blameless postmortems.
• Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
• Manage with a global team spread across tech hubs in multiple geographies and time zones
• We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.