Manager, Scrum Master

Your Moneris Career - The Opportunity

You will manage a team of Scrum Masters, whose primary responsibility is to support Agile product teams to achieve their goals

Location: You will be based in our Toronto office and will work in a Hybrid model.

Reporting Relationship: You will report to the Director of Agile Practices

Your Moneris Career - What you'll do

• Be a people manager for Scrum Masters and can perform as a Scrum Master on team or program level

• Lead the community of Scrum Masters, manage and develop capabilities within their Chapter through coaching, training, and mentoring.

• Partner with Agile Coaches and Agile CoE to support the professional growth and development of Scrum Master's and build a culture of continuous learning, discovery, and accountability.

• Develop and implement team standards. Review product team requirements and operational needs to ensure efficient operations and support.

• Oversee the execution and adherence of policies, procedures, and processes, ensuring the strategies and activities are consistent with business objectives and goals.

• Collaborate with Product Owners, and technical leads to ensure the needs of the product team are adequately addressed.

• Report on team's health and Agile delivery metrics.

• Partner with Agile Coaches, Chapter Leads, and leadership to establish Agile at Scale practices when there is a need.

• Manage the structure and people of the Chapter, evaluating the needs of the different teams and organizing support.

• Collaborate with HR in seeking and recruiting talent.

• Onboard new team members and ensure they are aware of resources available and standards for their area.

• Conduct and host community of practice for the community of Scrum Masters.

• Participate and Contribute to our Agile Transformation Journey and overall agility of the organization.

Your Moneris Career - What you bring

• Certified Scrum Master (CSM), PMI-ACP or other related certifications.

• Bachelor's Degree or equivalent experience

• 3 to 5 years of relevant work experience as a Scrum Master

• 2+ year of people management experience.

• 4+ years Agile methodology experience in a large enterprise environment

• Excellent facilitation skills.

• Experience with SAFe, LeSS, or similar frameworks.

• 3+ years of experience with JIRA, Confluence, Miro and other Agile tools

Nice-to-have...

• Experience in the payments industry

Your Moneris Career - What you get

• Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)

• RRSP matching & defined contribution pension plan

• Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program

• Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture

• A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter

• Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.