Manager, Sales Development

Posted 16 Days Ago
Hiring Remotely in United States
Remote
125K-139K Annually
Mid level
eCommerce • Food • Software
Instacart is the leading grocery technology company in North America
The Role
The Retention SDR Manager will lead a team of Sales Development Representatives to develop brand relationships and achieve revenue goals. Responsibilities include coaching team members on sales best practices, analyzing data for business insights, and collaborating with cross-functional teams to enhance business processes.
Summary Generated by Built In

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role - 

As Instacart continues its rapid expansion, we are looking to add a Retention SDR Manager to our Brand Partnerships team. The Retention SDR Manager will be responsible for leading a team of Retention SDRs as they develop and grow brand relationships at Instacart. The Retention SDR Manager will coach their team on sales best practices, turning data into insights, and the CPG, advertising and eCommerce landscape, as well as work cross functionally to grow the business. The ideal candidate is entrepreneurial, can work in a fast-paced environment, and has sales leadership experience in advertising (paid search a plus), CPG, or eCommerce.

About the Team -

The Retention Sales Development Representative (rSDR) team exists to build relationships with Emerging-Scaled advertisers post activation. Through these relationships, rSDRs help Emerging-Scaled advertisers to optimize campaigns, prevent churn, prioritize growth and deliver on long term revenue.

About the Job 

  • Lead and develop a team of high-performing Retention SDRs to achieve quarterly revenue goals
  • Measure and track key business and industry trends
  • Improve our sales process, collateral, and prospecting capabilities to make your team more effective and efficient
  • Partner with cross-functional teams to improve processes and scale communications across larger books of buisness

About You

Minimum Qualifications

  • History of exceeding sales goals/quota
  • Digital advertising sales experience
  • History of developing early career professionals 
  • Creative problem-solver
  • Process and data driven with proven sales funnel optimization success
  • Demonstrated success coaching account prioritization and effectively coaching incremental growth

Preferred Qualifications

  • Track recording of excelling cross functionally and in a high growth climate
  • Experience in a sales management environment 


Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here
For US based candidates, the base pay ranges for a successful candidate are listed below.

WA

$125,000$139,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$120,000$133,000 USD

All other states

$108,000$120,000 USD

CA, NY, CT, NJ

$131,000$145,000 USD

What the Team is Saying

Sachin
Annabel
Nicola
Kiha
Tonci
The Company
HQ: San Francisco, CA
3,000 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule.

Why Work With Us

We provide the ingredients & inspiration for you to shape the career that nourishes you. Our team is building innovative solutions to never-before-solved business, technical, logistical, service, and creative challenges. If you're ready to do the best work of your life, come join our table.

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Instacart Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

No matter where you choose to work-from our offices, from home, or a mix of both- Instacart employees have the same opportunities to grow their career

Typical time on-site: Flexible
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HQSan Francisco, CA
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New York, NY
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Toronto, Ontario
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