Manager - Regional Warranty Manager, North America

Posted 2 Days Ago
Be an Early Applicant
Auburn Hills, MI
Hybrid
Senior level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Dream big. With Us. Let's create the future of mobility, together.
The Role
The Manager - Regional Warranty Manager will lead and improve the warranty organization by enhancing performance metrics, reducing risks, and collaborating with manufacturing and R&D teams. Responsibilities include ensuring product safety, readiness of new programs, and reducing warranty costs through strategic problem-solving.
Summary Generated by Built In

What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That's what we're passionate about at Magna Electronics, and we do it by creating world-class Electronic systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex Electronic systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Electronics.
Job Responsibilities:
Your Responsibilities
Lead and drive the regional warranty organization to improve performance metrics and reduce field risk
Lead the regional warranty center team for root causing of Level 2 analysis and follow up on Level 3 analysis
Maintain visibility and resolve product safety topics collaborating with Manufacturing Locations and R&D
Additional Responsibilities:

  • Responsible for new program readiness for analysis in the region.
  • Reduce NTF cases in warranty
  • Support Manufacturing Locations in warranty cost reduction and technical factor negotiations
  • Collaborate with R&D in the update of analysis flows and tools to reduce need for analysis levels 2 or 3
  • Ensure structured problem solving is used in the investigations and resolution of issues


Who we are looking for
Education

  • Bachelor of Science in Engineering


Experience

  • At least 7 years experience in electronics automotive systems warranty mangament
  • At least 7 years experience with North American, European or Asian OEM warranty processes and warranty tools
  • Proven experience with Structured problem solving of complex autmotive electronics systems
  • At least 5 years experience as Manager or leading cross functional teams
  • Proven negotiation skills with business partners and OEMs


Your preferred qualifications

  • Red X Problem Solving certification
  • Cross functional experience in manufacturing or R&D (Product Engineering areas), including systems testing
  • Knowledge of CQI 14


Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Worker Type:
Regular / Permanent
Group:
Magna Electronics

Top Skills

Automotive Systems

What the Team is Saying

Doug
Dave
Sam
Leo
Jim
Sreeni
The Company
HQ: Aurora, Ontario
171,000 Employees
Hybrid Workplace
Year Founded: 1957

What We Do

We are a mobility company that innovates like a start-up and thinks like a technology company. This helps us anticipate change in one of the most complex industries in the world and respond quickly. We depend on a team of 171,000 dynamic, entrepreneurial-minded employees in an environment where great ideas flourish. Our presence spans 343 manufacturing operations and 88 product development, engineering and sales centers in 29 countries.

We understand that you need a career as unique as you are. Whether you want to advance your existing expertise or try something completely different, we are committed to your growth.

Why Work With Us

At Magna, our engineering team is advancing mobility for everyone and everything. Joining this team means being a part of the design, development, and manufacturing of the world’s most advanced mobility technology. Innovations that move families, shape communities, and improve lives. You can follow your passions and shape your own career path.

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Magna International Teams

Magna International Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: Not Specified
HQGlobal Headquarters - Aurora, Ontario, Canada
Bangalore, Karnataka, India
Graz, Austria
Lowell, Massachusetts
Monterrey, Mexico
Munich, Germany
Pune, Maharashtra, India
Sailauf, Germany
Saltillo, Mexico
US Headquarters - Troy, Michigan
Learn more

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