Manager, Project Management I

Your Moneris Career - The Opportunity

As a Manager, Project Management I, you'll lead a team of Project Managers and Associate Project Managers working on implementation projects from concept to completion. You'll collaborate with internal and external stakeholders, oversee project execution and foster a culture of continuous improvement and team engagement.

Location: You will be based in our Toronto office and will work in a Hybrid model.

Reporting Relationship: You will report to the Director, Customer Service Management - Customer Experience

Your Moneris Career - What you'll do

• Inspire, develop, manage and measure staff through example, formal coaching, preparation and delivery of performance reviews, promoting a positive and engaged culture.

• Oversee project scopes, costs, schedules, staffing, communications, vendors and contractual deliverables and ensure Service level agreements are met and they are following budgets and Moneris standards.

• Partner with internal and external stakeholders to define, prioritize and develop projects, while monitoring key performance metrics for operational efficiency.

• Be an escalation point in daily operations, tracking risk metrics and keeping projects on track regarding scope, budget and timelines.

• Drive the design of operations support and service model across all projects.

• Manage proactive process reviews, recommending and implementing ongoing continuous improvement initiatives to procedures to support and enhance services provided.

Your Moneris Career - What you bring

• Bachelor's degree required in a related discipline, or equivalent work experience

• 5+ years of experience in a project management, business analyst, or relevant role;

• 2+ years of experience in a leadership / people management role and expresses passion and ability to inspire others

• Exceptional interpersonal, written, and verbal communication skills.

• Excellent time management skills and ability to handle multiple projects simultaneously

• Strong negotiation, influencing, and leadership skills

Nice-to-have...

• Experience in the payment industry

Your Moneris Career - What you get

• Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)

• RRSP matching & defined contribution pension plan

• Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program

• Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture

• A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter

• Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.