Manager, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management

• Overview:
• The Manager, Merchant Offers Sourcing Center of Excellence is the market lead for sourcing merchant offers. The manager is part of the global ‘Offers’ team that sells and manages merchant offers. The manager will report to the global merchant offers sourcing lead and will be closely aligned with our global product and regional product partners.
Role & Responsibilities
• Lead merchant offers sales; managing full funnel of sales activities from identifying relevant merchants for the Mastercard offers program, to developing the merchant pipeline, prospecting, pitching to merchants, and closing sales. Specifically for card-linked and affiliate programs.
• Responsible for onboarding merchants and managing content.
• Manage merchant relationship, including conducting regular client meetings to review program performance, troubleshooting issues, and ensuring merchant billing is completed.
• Manage merchant aggregator partnerships to deliver quality content at scale and supplement direct sales.
• Responsible for aligning with local and global team on opportunities pipeline to ensure merchant offers are available to meet new and existing publisher opportunities.
All About You:
• Expert in card-linked offers, and affiliate marketing programs, has established merchant network.
• Strong communication and commercial abilities, both written and verbal, with the capacity to foster positive relationships with internal and external partners at all levels.
• Experience in Business Development, collaborating with various internal and external stakeholders.
• Previous experience in merchant loyalty marketing or a related field of digital marketing is preferred.
• Proven ability to act with a persistent and urgent approach to tasks.
• Proficient in Microsoft Office Suite, particularly Word, Excel, and PowerPoint (with a focus on Excel and PowerPoint).
• Demonstrated ability to handle multiple projects simultaneously while maintaining a keen attention to detail.
• Strong analytical, problem-solving, and cross-functional team-building capabilities.
• A Bachelor’s degree is required, ideally in Economics, Marketing, or Engineering.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.