Manager, Platform & Client Apps

Job Description:

Who are we?

Saks is the premier destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since our inception in 1924, we have delivered one of a kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Our unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 41 extraordinary stores across North America for seamless, all-channel shopping.

On its website (https://www.saksfifthavenue.com/) and app (iOS only), Saks offers an unparalleled selection of curated merchandise across fashion for women and men, across categories like beauty, jewelry, shoes, clothing, home decor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the pre-eminent destination for luxury globally.
 

About Saks Technology:

Saks Technology teams are responsible for building and innovating the Saks online experience, consisting of different functional teams including Software Engineering, Quality Assurance, Stores, Technology Strategy and Enablement, Data and Machine Learning. 

About this role:

As a Manager for the Web Platform and Client Applications, you will be responsible for designing and implementing highly innovative and interactive web applications for the Saks customer base. You will work directly with product managers, UX designers, and operations team members to deliver highly performant, robust solutions that create the best possible experience for our customers.
​Responsibilities

• Design and deliver software solutions for the Saks website and mobile web.

• Connect with other team leads across projects and organizations to drive wider tech vision forward

• Understand the bigger picture; conceptualize, articulate and influence how small details affect the overall success of projects to team members. Avoid being easily distracted by problems or obstacles

• Observe and raise strategic (outside of team) delivery risks and offer expert opinions on mitigation strategies

• Lead in a style that brings out the best in team members. Influence team to be better as a whole

• Coach and mentor team members to facilitate superior technical, team, and customer-facing outcomes

• Participate in the definition and refinement of effective software delivery processes such as CI / CD, TDD, development lifecycle, and architecture. Champion these efforts within working teams

• Research emerging technologies for application in the Saks consumer experience

• Reasonable tier 2 on-call responsibilities driven by modern alerting tools, such as OpsGenie and NewRelic
   

Key Qualifications:

In this role, you should be highly enthusiastic about technology, yet respectful and pragmatic about when and why to use specific solutions. You should be passionate about building strong, performant teams, but also be comfortable working with contractors and outsourcing firms as needed. Above all, you should be an effective communicator and a great collaborator, willing to work with a diverse group of people both within and without the product development organization.
 

• 9+ years developing and/or working cloud-based B2C or B2B web applications

• Demonstrated ability to mentor junior team members and develop internal experience in software best practices

• Experience developing consumer-facing applications that show strong empathy for the end-user experience

• Strongly desired : experience in the retail or fashion industries

• Experience with several of the following

• Swagger / OpenAPI / GraphQL

• Automated Contract Testing

• Server-side programming: NodeJS / Python / Ruby / Javascript / Go / Scala / Java

• AWS products and architecture

• Automated testing frameworks and TDD

• Sentry / Rollbar / Firebase

• Terraform

• CI / CD practices

• Docker / Kubernetes

• NewRelic / DataDog

• Interest and curiosity for working in a variety of languages and frameworks with flexibility towards the team and organizational adoption

Your Life and Career at Saks:

• Be among the coolest people thriving in Saks’ work culture.

• Exposure to rewarding career advancement opportunities.

• A workplace that promotes a healthy, fulfilling work/life balance

• Benefits package for all eligible full-time employees (including medical, vision and dental).

Thank you for your interest in Saks. We look forward to reviewing your application.

Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability. Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.