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Data Acquisition and Data Strategy
- Lead the development and execution of the department's data strategy, encompassing data acquisition, storage, processing, and analysis to support business objectives and drive data-driven decision making
- Collaborate with cross-functional teams, including Communication & Marketing - Analytics and GOT IT, to identify, acquire, and integrate diverse data sets from various sources, ensuring data quality and accessibility for reporting and advanced analytics.
- Partner with business stakeholders across departments to understand their data needs and challenges, providing expert guidance on data best practices and leading solution design discussions to address those needs
- Design, develop, and implement robust data solutions, including data marts, automated data pipelines, and interactive dashboards, to empower stakeholders with timely and actionable insights. Ensure solutions are scalable, maintainable, and support ad-hoc analysis and reporting.
- Evaluate and leverage open-source technologies, such as Hadoop and Spark, to build advanced analytics capabilities, including machine learning models and AI-driven solutions, for predictive modeling, customer segmentation, and other data-driven initiatives.
- Apply advanced statistical and quantitative techniques to analyze complex business problems using both structured and unstructured data. Develop and implement models to identify trends, patterns, and insights that drive strategic recommendations and business value.
Data Analytics and Analysis for Digital Journeys & Products Performance
- Develop and implement a comprehensive framework for collecting, analyzing, and interpreting data related to user behavior, Deposits & digital product performance, and customer journeys across all digital channels;
- Translate data insights into actionable strategies for optimizing digital products and user experiences. Collaborate closely with UX, UI, and IT teams to implement these strategies, ensuring data-driven design and development.
- Develop robust monitoring and reporting processes to track progress, identify areas for improvement, and inform ongoing optimization efforts.
- Proactively identify potential risks and opportunities by analyzing data trends and critically evaluating existing digital strategies. Provide data-driven recommendations to mitigate risks and capitalize on emerging trends.
- Manage and maintain accurate tagging and tracking within Adobe Analytics (or similar web analytics platforms) to monitor the performance of new digital product launches, feature releases, and optimized user journeys. Ensure data integrity and consistency for reliable analysis and reporting.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
Top Skills
What We Do
Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country.
With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture.
Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services
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