Manager - Personal Financial Services (Channel Management)

Posted 4 Days Ago
Be an Early Applicant
Tower, MI
Junior
Fintech • Payments • Financial Services
The Role
The Manager of Personal Financial Services will identify cross-sell opportunities for Unsecured Lending Products, ensure regulatory compliance, manage sales performance tracking, and conduct staff training. The role requires effective communication with sales channels and collaboration with internal stakeholders to develop sales strategies and support product development.
Summary Generated by Built In

If you are looking to excel and make a difference, take a closer look at us…

Functional (job responsibilities)

  • Manage and identify Unsecured Lending Products cross-sell opportunities via business and sales team, such as Deposits, Credit Cards, Mortgage, Auto Loan etc.  
  • Responsible for tracking sales performances on a timely basis (daily, weekly, monthly & by campaign period)
  • Responsible for handling email queries from the sales channels by providing solutions or redirect the issue or queries to the relevant team/business unit to resolve the issue.
  • Ensure regulatory compliance in sales management for all internal and external dealings
  • To ensure that personal loan training deck / mandatory documentations are updated and communicated and in compliance to internal and regulatory requirements.
  • On ad hoc basis to assist on any special tasks being assigned be it process or system related, tactical sales challenge development and execution, etc.
  • Conduct briefing and training for existing staff and new joiners.
  • Responsible to work with relevant internal stakeholders on sales strategies to meet business goals

Managerial (team/group responsibilities)

  • Hold weekly/monthly sales channels meeting to brief on current campaigns and drive the sales numbers
  • Support product development and acquisition, promotion and marketing initiatives and activities to achieve business objectives and goals

Education/Qualification

  • Graduate (Diploma and above)

Experience

  • Preferable 2-5 years’ experience in Banking / Financial Institution or any related job field.
  • Fresh graduates with high development potential to be considered; with banking & financial experience will be an added advantage.

Special Skills

  • Able to multi-task
  • Able to work well and adaptable
  • Self-motivated with the ability to work independently and under pressureThorough understanding of banking products / operational processes will be an added advantage.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

The Company
Kuala Lumpur, Wilayah Persekutuan
6,612 Employees
On-site Workplace
Year Founded: 1905

What We Do

Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country.

With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture.

Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services

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