Manager, IT Organizational Change Management

Address: USA-MA-Quincy-1385 Hancock Street
Store Code: CIO - Management Cost Center (5145405)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose:
The IT Strategy and Transformation team within the Office of the CIO is responsible for planning, strategy and execution of large-scale IT transformation programs including operating model transformations and related people, process and technology/tool transformations across IT and business teams. This role will be accountable for leading all aspects change management on IT strategic and transformation initiatives.
Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Chicago, IL, and Quincy, MA.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties & Responsibilities:

• Responsible for development and execution of change strategy, change impact, change readiness, stakeholder engagement, communication plan and training across all strategic IT initiatives
• Develop comprehensive ADKAR change journeys and plans by stakeholder persona (including change, mindset shifts, communications, and learning)
• Partner with ADUSA Communications team on developing and executing communication strategy and plans for all stakeholder groups.
• Partner with ADUSA business change management to build and deliver an enterprise-wide change management strategy to support operating model transformations
• Partner with IT learning and development to build and execute learning plans.
• Advise and support project teams in integrating change management activities into their project plans.
• Manage team of Change Leadership project managers (contractors) and ensure standard change management practices are applied across the organization
• Work collaboratively across IT, supporting functions and business stakeholder groups.

Qualifications:

• Bachelor's degree in relevant field or equivalent experience
• 8+ years in organizational change management.
• Proven change leader with demonstrated skill and experience in change management principles and experience leading change management in large-scale IT transformations and/or strategic initiatives
• Self-starter with the ability to lead teams through ambiguity to solve problems and drive results
• Strong organizational, communication, interpersonal, relationship-building skills conducive to collaboration; able to work well in a cross-functional environment
• Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike
• Developing and delivering multi-mode communications (verbal and written) that convey a clear understanding of the unique needs of different audiences.
• Building partnerships and working collaboratively with others to meet shared objectives.
• Demonstrate appropriate influencing skills and independent thinking when working with a broad range of stakeholders, from senior leaders to subject matter experts.

Preferred Qualifications:

• Experience with change management within a technology function.
• Experience leading change management for large scale IT transformations.
• Experience working in a Product/Platform based operating model.
• Experience working with Agile teams
• Consulting Experience

#LI-Hybrid #LI-NG1 #DiceJobs
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Job Requisition: 397985_external_USA-MA-Quincy