Job Description:
General Function / Summary:
The Manager, IT Network is responsible for overall enterprise network planning, design, installation, and daily operations. This role is also responsible for the oversight, guidance, performance and growth of the Network team as they fulfill both project and support needs.
Essential Duties:
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Lead teams through full network lifecycle including requirements gathering, technical assessments, technical design, development, knowledge transfer, implementation, and support.
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Establish network system specifications by conferring with users.
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Generate regular KPIs to demonstrate continual improvement.
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Oversee the network team to maintain efficient 24/7 operation and support of cloud network.
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Contribute to the implementation and execution of new and/or upgraded network systems through well-defined plans, procedures, documentation, deadlines, and accountability.
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Provide subject matter expertise and leadership on data networks for IT projects and initiatives.
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Assist with managing 3rd party vendors.
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Manage and verify proactive technical maintenance of systems through patch management and firmware upgrades are performed routinely. Enforces the creation of procedures for automated or proactive notifications related to equipment or service availability and to avoid performance issues.
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Audits network systems’ service ticket queue to ensure tickets are assigned and addressed in a timely manner by team members in order to meet established service level agreement.
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Execute people leader duties, such as performance management, timely completion of required training, ensure team metrics and associate career growth objectives are met.
Minimum Education and Experience Required:
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Bachelor's Degree in Business, Computer Science or in a STEM major (Science, Technology, Engineering, or Math) or equivalent experience
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4+ years in IT or network engineering
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Strong experience with network infrastructure security
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Experience in cloud and software defined network technologies
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Expertise in routing protocols (BGP, EIGRP and OSPF)
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Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused
Top Skills
What We Do
CNG Holdings Inc. (CNG) is headquartered in Cincinnati, Ohio, and is a respected leader in the financial services industry. Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers’ financial situations, thereby filling a need and delivering value to our customers.
Our mission is to help and educate our customers while building and nurturing long-term relationships. We strive to make a difference in our customers’ lives and the communities we serve.
Our vision is to deliver innovative financial solutions that better fulfill our customers’ unique financial needs so that they can build a better future for themselves and their families.
CNG Holdings Inc. core values ultimately define how we treat our customers and each other. We are:
• Inclusive: We are committed to creating environments that make all people feel welcomed, supported and valued; giving people the respect that is due them; being human and recognizing the humanity in others.
• Accountable: We do what we say we’re going to do. We take ownership for the quality of our individual work but also take pride in what we deliver as a team. We operate with honesty and integrity.
• Transparent: Share information. Share mistakes. Share victories. Trust is built through transparency.
• Focused: Work with a sense of urgency on the critical few. Everyone is responsible to own their focus area, so we deliver on the collective results through flowless execution. We’re empowered to make decisions which benefit the health of the company.
We demonstrate our commitment to being customer-centric by placing our customer at the center of all our communications, not ourselves.
