Manager - IT Infrastructure

Are you prepared to join the X team and help build the ultimate real-time information-sharing app, revolutionizing how people connect? At X, we’re on a mission to become the trusted global digital public square, committed to protecting freedom of speech and building the future unlimited interactivity. Our goal is to empower every user to freely create and share ideas, fostering open public discourse without barriers. Join us in shaping this thrilling journey where your contribution will be invaluable to our success!

Job Title: Manager - IT Infrastructure
Location: San Jose or Palo Alto
Salary Range: $162K- $210K + Equity

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Who We Are

At 𝕏, IT Infrastructure team is the technological heartbeat that powers our corporate ecosystem. Our team is the silent force behind every successful operation, ensuring that our back office systems, office networks, and endpoint devices operate flawlessly. Here's what we're about:

• Corporate Network Engineering: We engineer the digital pathways that connect our global offices, ensuring robust, secure, and high-performance networks that keep our communications flowing.

• Systems: This is where we manage the critical infrastructure that supports our business operations. From servers to storage solutions, we ensure that our systems are always up, always secure, and always ready to support our business needs.

• Client Platform Engineering: We're dedicated to the devices and software that our employees use every day. Our mission is to provide a seamless, secure, and efficient technology experience, from the moment they log in to the moment they log out.

Together, we are the backbone of 𝕏, the unseen infrastructure that allows our company to operate at its peak. We're not just maintaining technology; we're enabling the success of every department, every project, and every employee at 𝕏.

What You’ll Do

As the IT Infrastructure Manager at 𝕏, you will be pivotal in overseeing and enhancing our corporate IT infrastructure. Here's what your role will entail:

• Strategic Oversight: Lead the strategic planning and execution for our IT infrastructure, ensuring alignment with business goals and technological advancements.

• Network Management: Oversee the design, implementation, and maintenance of our corporate network, ensuring high availability, performance, and security across all locations.

• System Administration: Manage our server environments, both on-premises and in the cloud, ensuring they are scalable, secure, and optimized for performance.

• Endpoint Device Management: Direct the lifecycle management of all endpoint devices, from procurement to deployment, maintenance, and eventual decommissioning, ensuring they meet security standards and user needs.

• Team Leadership: Lead, mentor, and grow a team of network engineers, system administrators, and client platform engineers, fostering a culture of innovation and excellence.

• Project Management: Spearhead infrastructure projects, from conception through to completion, ensuring timely delivery and within budget constraints.

• Security and Compliance: Ensure all infrastructure components comply with industry standards and regulatory requirements, maintaining robust cybersecurity measures.

• Vendor Management: Manage relationships with technology vendors, negotiating contracts, and ensuring service level agreements are met.

• Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and business continuity strategies to ensure minimal downtime and data loss.

• Innovation and Optimization: Continuously seek opportunities to optimize infrastructure, reduce costs, and introduce new technologies that enhance our operational capabilities.

• Stakeholder Communication: Regularly communicate with senior management and other departments to align IT infrastructure strategies with business objectives, providing insights and updates on infrastructure status and projects.

Who You Are

• Relentless Innovator: You embody the spirit of a company that thrives on intensity and innovation. Here's what defines you:

• Leadership: You have a strong leadership background, with experience in managing and motivating IT teams towards achieving strategic goals.

• Technical Expertise: You possess deep knowledge in network engineering, system administration, and endpoint management, with a keen understanding of both on-premises and cloud environments.

• Strategic Thinker: You can see the big picture, aligning IT infrastructure with business objectives to drive growth and efficiency.

• Problem Solver: You thrive on solving complex technical challenges, with a proactive approach to anticipating and mitigating risks.

• Communication Skills: You excel in communicating technical concepts to non-technical stakeholders, ensuring alignment and understanding across the organization.

• Innovative Mindset: You are always looking ahead, eager to introduce new technologies and methodologies that can enhance infrastructure performance and security.

• Project Management: You have a solid track record in managing IT projects from inception to completion, on time and within budget.

• Adaptability: You are adept at working in a fast-paced environment, adapting quickly to new technologies and changing business needs.

• Intensity and Focus: You operate with a relentless drive, embracing the challenges of a hardcore company culture where passion and aggression towards achieving excellence are the norm.

• Passion for Technology: Above all, you have an unyielding passion for technology and infrastructure, always seeking to improve, learn, and innovate.

Requirements

• Minimum 5-7 years of experience in IT infrastructure management or a related field.

• Proven track record in leading IT teams, in at least one of the following areas: network engineering, systems administration, and client platform engineering.

• Experience with network architecture design, implementation, and maintenance, including both wired and wireless networks.

• Experience in system administration, including server management and virtualization.

• Knowledge of endpoint management, including deployment, security, and lifecycle management of devices.

• Understanding of compliance and regulatory requirements relevant to IT infrastructure in corporate environments.

• Ability to work with cross-functional teams to align infrastructure strategies with business goals.