The Manager, Media Operations reports to the Senior Manager II of Media Operations.
You’ll be part of the team’s small but mighty operations arm, assisting with day-to-day management of tools & infrastructure projects in support of strategic initiatives—and helping our cross-functional paid media team to work more efficiently by supporting a variety of new & existing processes, workflows, and communications.
Roles and responsibilities fall into three key buckets:
- Team Enablement
- Drive & files
- Calendars & email aliases
- Team Google certifications & platform access
- Serve as primary oversight for administrative aspects of the global media team, including but not limited to management of:
- Create NetSuite project codes/administer access for time tracking, and monitor high-level staff utilization for monthly reporting
- Maintain clear and accurate operations documents/procedures for reference purposes; in tandem with Media Operations Manager II suggest, establish, and champion new team-wide best practices
- Support Senior Media Operations Manager II in training new hires on policies and procedures, as well as maintain weekly training schedule with team leadership
- Participate in other projects related to team infrastructure on an as needed basis, i.e. ongoing automation efforts
- Campaign Operations
- Act as quality assurance for team finance documentation (POs, MAFs) and campaign pre-launch checks
- Manage post-campaign client survey sends and compile feedback into tangible next steps
- Participate in post-campaign finance reconciliation and monthly vendor invoice receipt with team’s Media Finance Analyst
- Reporting
- Assist Analytics team in compilation of data for numerous initiatives, including bi-weekly client meetings, monthly finance/staff reporting, and quarterly business reports
The essentials:
- 2 - 3 years of experience or more in a relevant Media role or environment
- Strong written and verbal communication skills with working with both internal and external stakeholders
- Ability to create professional-grade material, e.g. emails, summaries, decks, etc.
- Ability to recognize and articulate gaps & improvements across your team
- Strong organizational and project management skills to manage one-off tasks and larger or longer initiatives, and to manage your own work in conjunction with team needs and priorities
- Advanced self and social awareness skills, demonstrating an ability to moderate your own personal state and stress and recognize how to best work with clients, teams, and individual peers
- Demonstrated experience of thriving in a professional setting with team members and clients
At Media.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
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Benefits
- Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
Salary Range
$55,000—$63,000 USD
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://monks.com/careers) and will never ask for payment or bank account information during the recruitment process.
Top Skills
What We Do
Monks is the global, purely digital, data-driven, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
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