Manager, Fraud Insights Data Analytics  

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Manager, Fraud Insights Data Analytics  

The Insights team is looking for a team lead to support, guide and coach our team. As part of the First Line, our job is to support the risk management and operational efficiency of the organization. In our team, we place a big emphasis on outside-the-box thinking, work together to sharpen our ideas and a combination of strong analytical and interpersonal skills. The domain we work under, Fraud, requires attention to detail while maintaining a good idea of risk holistically. The success of our team is measured by keeping our organization compliant, while proposing innovative solutions that manage risks effectively. 

The Insights team is based in Amsterdam, however works on our frameworks from a global perspective. From payments to newer product developments, the environment we work on is continuously changing and we cannot afford to get comfortable. We work closely with data scientists, investigators, Compliance, and Product on a variety of projects from developing scenarios and detection methods and risk assessments, to forecasting and training .

The Insights team has a high bar for performing, as our scope is quite broad in safeguarding the organization from integrity risk. We create, optimize and maintain detection methods for multiple Financial Crime domains, as well as deliver insights in the form of dashboards or reports of operational and regulatory challenges. This role will be initially focused on the Fraud domain for acquiring and our banking product, with a lot of opportunities to learn more on other areas of financial economic crime. 

What you’ll do

• Protect millions of transactions from fraud threats. 
• Build and guide a high-performing team of data analysts, creating a vision for the team in identifying typologies, areas for efficiency and measuring of impact of fraud across Adyen’s business.
• Optimize Rules & Controls: Improve existing fraud controls by creating data-driven insights to multiple product teams, ensuring minimal false positives while preventing fraud losses.
• Support the operational teams in the day-to-day insights
• Collaborate Cross-Functionally: Work with product, engineering and compliance to improve fraud detection systems and operational efficiencies.
• Automated insights: Drive the automation of Adyen’s Fraud reporting across the business

Who you are 

• Experience - 3+ years in fraud analytics or risk management, with at least 2 years in a leadership role with direct reports
• Fraud Expertise - Strong understanding of fraud typologies, transaction monitoring, and risk frameworks in payments, fintech, or banking and capable of bringing fraud detection to the next level
• Compassionate Coach – Proven ability to coach teams, mentor analysts, and drive strategy.
• Analytically skilled, you understand the analytical concepts your team is working on and are a star in translation the work of your team in a comprehensive way
• Financial Crime Warrior – Clear and strong motivation to work in the Fraud  field.
• Powerful Persuader & Communicator – Able to drive discussions effectively with technical and nontechnical audiences.
• Fierce Forerunner – Operates in high-pressure environments and keeps the dot on the horizon in mind. 
• Curious – Asks the right questions, collaborates with the other teams  and finds out more about the content and technology we work with on their own initiative. 

***Internally the role is called Team Lead, Fraud Insights Data Analytics 

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.