Manager, Financial Data Operations

Manager, Financial Data Operations

Shift: 10 PM to 7 AM IST
WHAT MAKES US, US 

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! 

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading! 

WHY THIS ROLE IS IMPORTANT TO US

The Manager, Data Operations is responsible for overseeing the management and coordination of daily service deliverables related to the handling of market and master data for financial instruments across various clients. This role requires effective leadership abilities, deep knowledge of financial instruments, and a responsibility to maintain high-quality service delivery. The Manager will also oversee performance cycles for team members, address immediate resource needs, and ensure compliance with SLAs and operational protocols.

WHAT YOU WILL BE RESPONSIBLE FOR

• Lead and supervise the Data Operations team during the assigned shift, managing performance cycles, ensuring individual and team goals are met, and promoting professional growth.

• Manage shift schedules, including resource allocation, to meet service deliverables while ensuring team well-being and operational efficiency.

• Oversee client onboarding processes, collaborating closely with clients to ensure smooth integration of data operations, including training and transition phases.

• Coordinate with team members to collect, control, and distribute financial instrument data effectively while ensuring alignment with client-specific requirements.

• Facilitate User Acceptance Testing (UAT) for system or data changes, ensuring thorough testing and feedback loops to guarantee quality and functionality prior to deployment.

• Document and communicate client requirements and procedures in a clear, consistent format to ensure smooth implementation and delivery.

• Conduct quality checks to ensure data integrity and strict adherence to established runbooks, operational protocols, and SLAs.

• Promptly and professionally address client inquiries, escalations, and service requests, ensuring customer satisfaction and adherence to agreed timelines.

• Collaborate with leadership to optimize shift performance, resolve operational problems, and implement process improvements.

• Maintain compliance with governance and risk frameworks, including operational risk, audit deliverables, and internal control standards.

• Continuously evaluate and enhance processes, quality controls, and manual workarounds to increase operational efficiency and reduce errors.

• Create a collaborative, team-oriented work environment that encourages continuous improvement, knowledge sharing, and high team morale.

WHAT WE VALUE

• Bachelor’s degree or equivalent in finance, data management, or a related field.

• 12+ years of experience in data operations, financial data management, or a similar role within the financial industry.

• Extensive experience managing teams, overseeing performance management cycles, and coordinating shift schedules in a demanding environment.

• Experience in client onboarding, including managing data integration, stakeholder communication, and process implementation.

• Experience with UAT testing, ensuring new systems or changes meet client expectations and operational requirements.

• In-depth knowledge of traditional and non-traditional financial instruments and markets, including structured securities.

• Effective problem-solving abilities, with the capability to make sound decisions during stressful conditions.

• Proficient communication and interpersonal skills, capable of working with diverse teams and engaging with clients at all levels.

• Familiarity with data vendor feeds and display products (e.g., Bloomberg, IDC, Reuters).

• Knowledge of operational data management principles, governance, and risk frameworks.

• Proficiency in service request systems or similar ticketing tools (e.g., HPALM, Service Now).

BENEFITS

At SimCorp, we believe in rewarding and supporting our employees. We offer an attractive salary package, including a robust bonus scheme, comprehensive healthcare (medical insurance, pension plans, and free transportation), and a major emphasis on work-life balance with flexible work hours and a hybrid work model. We are proud to be recognized as a "Great Place to Work" and are committed to encourage individual growth with personalized development plans and opportunities for career advancement.

NEXT STEPS

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

For any questions you are welcome to contact Shweta Goyal ([email protected]), Talent Acquisition Partner, at email address. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

WHO WE ARE?

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide solutions to our clients.

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