Manager EPMO

Posted 2 Days Ago
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Cambridge, ON
Senior level
Fintech • Insurance • Payments • Financial Services
The Role
The Manager EPMO will oversee project prioritization, business case development, IT communications, and EPMO reporting. They'll support the CIO's office, manage risks, and provide leadership to team members and collaborate across IT teams.
Summary Generated by Built In

Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.  

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better. 

Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we’ll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come. Come join us. 

This role will be part of the EPMO, supporting both the project portfolio and the Office of the CIO (OCIO). The team is in a period of growth, providing ample opportunity for thought leadership on maturing project/portfolio management and operational processes. 

For the portfolio, key accountabilities relate to supporting business strategy by managing project prioritization and intake processes, business case development support and portfolio analysis and reporting. In support of the IT department, this role will support the office of the CIO by clearly articulating the IT vision in all presentation material, crafting Executive messaging/content, managing IT Operational meeting input and outputs, overseeing the IT Communications calendar and creating some content, and any other activities in support of the office of the CIO.

This role will report into the Director, EPMO Governance & Portfolio Management. 

What will you do?

Business Strategy Support

  • Manage the evaluation and prioritization process of projects as part of the Annual Planning Cycle to ensure budgets and resources are appropriately aligned and clear visibility into priorities for the following year are understood across the Executive team and organization.
  • Support the business in defining business cases to ensure clear articulation of the request, alignment to strategic goals and benefit to be generated.
  • Manage the Enterprise Intake process and business project and backlog prioritization throughout the year, and continually look for ways to mature these processes
  • Engage with IT stakeholders accountable for solution design and engineering considerations to feed into estimates.
  • Lead creation of annual portfolio implementation plan with key stakeholders.

EPMO Reporting 

  • Manage and execute on regular reporting across the portfolio of projects with key performance indicators on delivery and business value achievement. 
  • Support the Director with refining the portfolio reporting framework - focus on incremental improvements to reporting overtime to mature metrics and better meet business needs

IT Strategy and Engagement Support

  • Review and support materials that articulates IT vision and ensure consistency in messaging across.
  • Support creation of materials for various executive and board committees.
  • Support creation of materials for the IT Operational Meeting.
  • Manage department events calendar and oversee coordination of activities/agendas across a variety of IT team. 

Risk/BCP/Audit

  • Manage a meaningful EPMO risk practice and management process in collaboration with ERM and support other IT areas as needed
  • Coordinate with PMs for inputs and outputs to RAID framework (Risks, Assumptions, Issues, Dependencies) for projects and the portfolio
  • Manage annual updates to EPMO deliverables to the BCM program and support other IT areas as needed.
  • Manage Internal Audit action and outcomes as applicable to IT and EPMO

Leadership

  • Provide effective leadership and mentorship to direct reports and team members - including but not limited to direct report (title TBD) - fostering a culture of collaboration, accountability, and continuous growth
  • Provide Leadership, influence and mentorship with teams outside of their own to foster a culture of collaboration, accountability and continuous growth.
  • Set clear expectations, provide regular feedback, and support the professional development of team members to maximize their potential and contribution to the IT and organization’s goals
  • Lead the way by fostering an environment that supports team engagement and alignment to Gore's business objectives and purpose driven culture

What will you need to succeed?

  • Bachelor’s degree in Business, Project Management, and/or related field of study 
  • 8+ Years of experience in Project Management
  • 5+ Years of experience in project portfolio analysis and KPI’s. 
  • 5+ Years of experience in Strategic Planning.
  • 5+Years of experience in Executive Communication.
  • 5+ Years of experience in project portfolio Analysis and KPI’s. 
  • Good stakeholder management and strong negotiation skills.
  • Ability to make independent decisions and bring thought leadership.

#LI-Hybrid

#IND-HP

Gore Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation.

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The Company
Toronto, Ontario
617 Employees
On-site Workplace
Year Founded: 1839

What We Do

Built on a foundation of financial strength for more than 180 years, Gore Mutual Insurance Company is one of Canada’s first property and casualty insurers. With offices in Cambridge, Toronto and Vancouver, Gore Mutual is a Canadian mutual company offering competitive insurance products through trusted broker partners. Every decision and investment made is anchored in the long-term benefits to customers, members and communities.

Insurance that does good – this is our Purpose. Grounded in our purpose and guided by our core values, at Gore Mutual, we believe that being good and doing good by our employees, customers and broker partners will benefit not only them but also us—which in turn allows us to spread good in our communities and reward the good we see in others. This is what is driving our work to become a purpose-driven, digitally-led national insurer

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