Manager of Enterprise EPIC Technical Applications

Posted 16 Days Ago
Be an Early Applicant
Central, IN
Senior level
Healthtech
The Role
The Manager of Enterprise EPIC Technical Applications oversees the Epic software platform lifecycle, including installations, upgrades, and maintenance. They lead a team, ensure compliance with standards and policies, manage vendor relationships, and monitor application performance to enhance user experience. They also develop budgets and maintain documentation for applications.
Summary Generated by Built In

Work From Home - Central Indiana

Work From Home Work From Home, Indiana 46544

WHO WE ARE

With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

POSITION OVERVIEW

The Manager of Enterprise EPIC Technical Applications is responsible for managing the Epic software platform and related managed services providers, as well as other key applications/solutions/platforms. This includes overseeing implementations, upgrades, optimizations, and the maintenance of the application/solutions/platforms. Must be able to come onsite 2 days a week and travel into the office as needed for Teams meetings.

WHAT YOU CAN EXPECT

  • Travel onsite into the Beech Grove Office 2 times a week and as needed for Teams meetings.

  • Ensure the Epic system complies with industry standards, security policies, and regulatory requirements, including HIPAA.

  • Manage the lifecycle of the Epic EHR system, including installation, upgrades, and maintenance.

  • Oversee managed services of daily support operations and drive resolutions of Epic-related incidents and problems, ensuring minimal downtime and disruption to clinical operations.

  • Ensure seamless integration of Epic with other healthcare systems and applications.

  • Manage the lifecycle of multiple applications, including installation, upgrades, and maintenance.

  • Lead a team of application administrators and support staff, providing guidance, training, and performance evaluations

  • Collaborate with software vendors to ensure timely updates, patches, and support. 

  • Monitor application performance and implement improvements to enhance efficiency and user experience

  • Develop and manage the budget for application management, ensuring cost-effective solutions

  • Communicate effectively with stakeholders to understand their needs and provide appropriate solutions.

  • Maintain comprehensive documentation of application configurations, processes, and procedures.


QUALIFICATIONS

  • Bachelor's Degree in relevant field of study - Required -AND-

  • 5 years Relevant Work Experience - Required -OR-

  • 10 plus years of relevant experience in lieu of degree - Required

  • 2 years Management Experience - Preferred

  • EPIC Certified - Relevant EPIC Certification upon hire - Required

  • Licensure - EPIC Clarity - Preferred

  • Licensure - EPIC Client Systems Administrator - Preferred

  • Licensure - Operational Database administrator - Preferred

TRAVEL IS REQUIRED:

Up to 20%JOB RANGE:INCENTIVE:

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org

Top Skills

Application Lifecycle Management
Budget Management
Documentation
Epic
Hipaa
Software Vendor Collaboration
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The Company
Crawfordsville, , Indiana
4,462 Employees
On-site Workplace
Year Founded: 1875

What We Do

The Franciscan Alliance healthcare ministry began in Lafayette, Ind., in 1875. Today, Franciscan Alliance is one of the largest Catholic health care systems in the Midwest with 12 hospital campuses in Indiana and Illinois, approximately 20,000 employees and a number of nationally recognized Centers of Health Care Excellence. Hospitals include: Franciscan Health Crown Point, Franciscan Health Michigan City, Franciscan Health Crawfordsville, Franciscan Health Lafayette East, Franciscan Health Indianapolis, Franciscan Health Carmel, Franciscan Health Rensselaer, Franciscan Health Mooresville, Franciscan Health Hammond, Franciscan Health Dyer, Franciscan Health Munster and Franciscan Beacon Hospital in Indiana; and Franciscan Health Olympia Fields in Illinois. For more information, visit FranciscanHealth.org.

With more than 850 primary and specialty care providers at over 260 locations in Indiana and Illinois, Franciscan Physician Network is one of the largest and most respected multi-specialty physician networks in the Midwest providing convenient, comprehensive care

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