Manager, Engineering

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.

By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview:

Do you love building software that thrills your customers? Do you insist on the highest standards for the software your team develops? Are you a progressive software engineer, an advocate of agile development practices, and a proponent of continuous improvement? If this is you, then join and energetic team of engineers building next generation of solutions at PDI!

As an engineering leader, you will lead Agile engineering resources & provide guidance from inception through release of major & point product releases, including ongoing maintenance. You will be working closely with your product managers, product owners, engineering leaders, your team and other stakeholders. You will be leading developers, quality engineers and partnering with CloudOps, TechOps, UX Design other cross-functional functional groups to evolve our solutions while continuing to improve your teams’ adoption of SDLC processes, CI/CD integration, code quality & automation test coverage.

Key Responsibilities:

• Lead an organization of 4-20 development & test engineers globally to efficiently produce high quality deliverables
• Manage team leads, direct reports or a mix of both
• Manage several deliverables for a product line on time, on scope and on quality
• Instrument your processes, produce scorecards of progress regularly and establish a regular cadence of operational reviews with your management including quality metrics, coding efficiencies, improvements, challenges, remediation needs
• Correlate, report, and drive the adoption of Process/Continuous Improvement initiatives
• Recruit & provide leadership, coaching & career planning for engineering talent
• Be accountable for design decisions for new and existing application development, proactively escalating issues and seeking assistance to overcome obstacles
• Partner with Product Management to consult on solution feasibility and high-level effort estimation
• Communicate with customers to ensure that expectations and support needs are met
• Provide architectural guidance to your teams towards our PDI Cloud & Platform strategy
• Make recommendation for technology adoption and framework improvement, analyzing trends, patterns and best practices for software
• Serve as the evangelist and custodian of technology, architecture, and product development practices
• Participate in the design & implementation of production cloud grade services supporting high availability
• Actively talent manage your team providing career planning & performance improvement activities when needed 

Qualifications:

• 10+ years of combined experience in software engineering, enterprise architecture and/or DevOps
• 5+ years of experience leading software engineers for product development
• Experience managing capitalized software processes
• Preferred: experience with managing teams' operational health by analyzing product teams' work distribution CapEx, Opex, Maintenance, Billable and OH
• Preferred: experience managing the organizational structure of teams as well as headcount & non-headcount budgets
• Working experience with scaled software architecture & domain: performance, redundancy, failover, clustering, vertical scaling
• Working experience with source code management patterns and DevOps automation
• Proficient in API design, development & production operation
• Working experience with at least one mainstream operating system and IP networking
• Working experience managing production client & server code bases across one or more technology stacks
• Working experience with production SQL schema design, queries & administration in one or more mainstream relational and/or no-SQL databases
• Preferred: working experience with orchestration, automation, and configuration management processes & related DevOps tools & cloud platforms
• Preferred: working experience with event-based systems, streaming architecture & related technologies
• Highly motivated self-starter with a desire to help others and take action
• Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms
• Ability to independently work as a contributing member in a high-paced and focused team
• Ability to multi-task and prioritize tasks with competing deadlines
• Strong problem-solving and analytical skills with the ability to work under pressure
• Ability to socialize ideas and influence decisions without direct authority
• Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions
• Considers ‘best-practice’ standards, as well as departmental policies and procedures

Behavioral Competencies:

• Ensures Accountability
• Manages Complexity
• Communicates Effectively
• Balances Stakeholders
• Collaborates Effectively

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.