Manager of Education and Workforce Solutions, Canada

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Primary responsibilities include:

• Managing both our existing sales pipeline and developing new business opportunities for the EWS portfolio
• Resource Management; daily management of the roles and tasks of Team Leaders (TL), Flexforce™ Coaches. This role will also indirectly manage Clinical Education Specialists (CES)
• Achieve target revenue, profitability, and productivity goals for modality.
• Take a lead role in the development of proposals and presentations for new EWS business materials to create and nurture business opportunities and partnerships.
• Respond to customer complaints, monitor for potential trends, analyze for root cause when appropriate, and develop processes for sustained improvement.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with EWS/Canada targets.
• Develop strategies and positions by analyzing new venture integration for Canada EW.
• Manage cost center budget & headcount to achieve targets.
• Own resolution of education related issues for respective business unit; Effectively support and manage stakeholder relationships.
• Assist in the coordination and implementation of XP marketing strategies, and delegate tasks that achieve strategic goals.
• Motivate the EWS team, track performance, and report metrics.
• Partner with Education & Workforce Solutions Operations team to ensure optimized scheduling to maintain target productivity levels.
• Work with the Business Areas (BA) and HQ on future initiatives to drive education goals.
• Enforce and drive compliance to ensure adherence to Siemens Healthineers policies and procedures.             
• Monitor and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy.
• Assist with EWS proposal response process, including detailed RFP requirements, content creation, and inputs from various sources
• Generate new EWS leads, identify and contact decision-makers, screen potential business opportunities, select the deals in line with strategies, and lead and facilitate pitch logistics
• Develop and implement overarching outbound EWS sales and business development strategy, sales processes, structure, and best practices across the company
• Maintain and share professional knowledge through education, networking, events, and presentations.
• Work closely with BL’s and service marketing to understand product marketing goals (specific features/benefits) and integrate the messaging and ensure aligned communication in education products.
• Give input for Fiscal year budgeting.
• Support existing company and division policies and goals
• Acquire and maintain skills that will enhance job performance.
• Effectively support and manage stakeholder relationships.
• Understand customer/industry needs and trends to dynamically modify training strategies.
• Partner with Canada finance to develop and adhere to customer education budget

Qualifications

• To perform this job successfully, an individual must possess the modality clinical practice expertise to perform each duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required.
• Ability to analyze customer’s clinical education needs and develop detailed short- and long-term plans for portfolio improvement. 
• Strong written and verbal and excellent presentation skills
• Should be able to work effectively in a fast-paced, demanding environment, requiring individual dedication and initiative.
• Extensive knowledge of all equipment in required modality(ies).
• Regulatory and compliance management
• Budgetary recommendations and management
• Demonstrated ability to interface with Physicians and other higher-level medical staff and administration.
• Demonstrated ability to identify and resolve problems internally and externally.
• Demonstrated ability to seek opportunities for improvement through innovative ideas and creative solutions.
• Effective objection handling and ability to communicate at all levels for problem resolution.
• Ability to work as a team player and see and adapt to changes in a dynamic market and business environment, and to reset goals and strategies accordingly.

Education and/or Experience  

• BS/BA in related discipline or relevant experience.
• Graduate from a Certified Radiologic Technology Program.
• Registered or licensed in the clinical modality of employment.
• 10+ years of successful experience in related field
• Understanding of healthcare education marketplace, preferably relative to diagnostic imaging and therapy.
• Required Travel 30%
• Excellent communication skills – verbal, written, ability to present.
• Proven stakeholder management skills.
• Detailed clinical product knowledge in modality specialty.
• Ability to manage multiple programs and priorities.
• Ability to work independently and support evenings and weekends as required.

Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers' businesses, please visit our company page at Siemens Healthineers Canada.

The base pay range for this position is

Min $96,600 - Max $179,400

Base pay offered may vary depending on job-related knowledge, skills, and experience. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay.  

This information is provided per the required laws and regulations. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.

Equal Employment Opportunity Statement: Siemens Healthineers Canada Limited is committed to creating a diverse environment and is proud to be an equal opportunity employer. While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here.  If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [email protected]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.   

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