Manager, E-911 Engineering and Operations

Posted 6 Days Ago
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Littleton, CO
96K-158K Annually
7+ Years Experience
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
From TV to 5G, we’re reimagining the future of connectivity. Ready to join the connectivity revolution?
The Role
The Manager of E-911 Engineering and Operations will oversee lifecycle management of emergency services in Boost's mobile network, ensuring compliance with regulations, managing vendor relationships, and fostering team development to implement strategic compliance plans.
Summary Generated by Built In

Company Summary
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our Wireless Technology organization is transforming the future of connectivity. We're doing it by building the country's first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it's a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world.
Job Duties and Responsibilities
Boost Mobile is seeking a Manager of E911 Engineering & Operations with a strong background in wireless telecommunications, mobile emergency services, and regulatory compliance. This key role will oversee the full lifecycle of emergency services and location technologies, including engineering, operations, and compliance within Boost's mobile network.
The successful candidate will lead a team of engineers responsible for designing, implementing, and operating essential emergency solutions such as Enhanced 911 (E-911), Location-Based Services (LBS), and Wireless Emergency Alerts (WEA). Experience in commercial location services, location accuracy certification, and performance monitoring is highly desired.
This strategic position offers a unique opportunity to collaborate closely with various business units and reports directly to the Head of Regulated Services.
Key Responsibilities:

  • Lead a team to define and execute strategic plans for regulatory compliance.
  • Manage relationships with vendors and government agencies.
  • Oversee the creation of testing standards, MOPs, and operational guidelines.
  • Ensure FCC mandates are communicated and operationalized to maintain compliance and protect Boost Mobile's network.
  • Foster team development through coaching and mentoring.
  • Define KPIs and implement data visualization to monitor performance and compliance.


Skills, Experience and Requirements
Education and Experience:

  • Minimum of Bachelor's degree in engineering or related discipline with 6+ years of experience or 10+ years of relevant regulatory experience in lieu of a degree


Skills and Qualifications:

  • Proven regulatory experience in a telecommunications setting
  • Experience in implementing and operating E-911 and LBS solutions
  • Strong understanding of 4G and 5G Core and RAN technologies, RF propagation theory, and emergency call and location traffic flows
  • Familiarity with 5G strategies, including Non Stand Alone (NSA), Stand Alone (SA), and Voice over New Radio (VoNR) network implementations
  • Strong knowledge of wireless emergency services regulations
  • Experience working with Public Safety Answering Points (PSAPs) and government agencies is a plus.
  • Demonstrated ability to work cross-functionally to implement policy requirements and establish technology roadmaps
  • Experience with incident management and Root Cause Analysis (RCA)
  • Proven experience in coaching and mentoring employees is highly desirable


Salary Ranges
Compensation: $96,250.00/Year - $158,125.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

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The Company
HQ: Englewood, CO
14,500 Employees
On-site Workplace
Year Founded: 1980

What We Do

For over 40 years, we’ve been challenging the status quo and evolving our company to anticipate opportunities for business growth, industry innovation and greater customer choice.

Recently, DISH and EchoStar successfully completed their merger, joining forces to deliver on our Vision: To Change the Way the World Communicates. Originally established as one company, in 2008, the two companies were spun off as separate entities and forged ahead so each could focus on and expand their unique capabilities. In that time as separate entities, our teams achieved remarkable milestones—launching satellites into space, connecting millions to their favorite entertainment and reimagining wireless communication.

As we merge our teams, we are strategically positioned for success, poised to emerge as a global leader in terrestrial and space connectivity. We are cleared for takeoff. Join us in a Connectivity Revolution.

Why Work With Us

At DISH, we work to create opportunity and cultivate an environment where people thrive. Between our brands, our partners, our teams and our customers, the opportunities are endless. Get started on your next career adventure with DISH!

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All team members are in person at one of our DISH locations across the globe. DISH proudly calls Colorado home with several corporate offices in the Denver-Metro area and 4,000+ team members in the Denver-Metro area.

Typical time on-site: None
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