Manager, Digital Products & Solutions, West Africa

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Digital Products & Solutions, West Africa

Job Overview:
We are seeking a highly motivated and strategic digital product and implementation manager to drive the development, commercialization, and growth of Mastercard’s digital product suite in West Africa. The success candidate will be responsible for leading the technical deployment and integration of Mastercard’s digital payment solutions across West Africa. This role focuses on ensuring the seamless implementation of key digital payment products, including Click to Pay, Tokenization, XPAY, Mastercard Digital Enablement Service (MDES), Passkey, Secure Card on File, Digital Cards, and other emerging digital innovations.
This role will involve close collaboration with internal teams, external partners, financial institutions, FinTechs, and regulatory bodies to expand the adoption of Mastercard’s digital capabilities in the region.
Additionally, this role will require close coordination with digital implementation engineers to ensure seamless integration, testing, and deployment of Mastercard’s digital solutions. The candidate should have a strong understanding of technical implementation processes and be able to bridge the gap between product development and technical execution.
Key Responsibilities:
• Product Strategy & Execution: Develop and execute the strategy for Mastercard’s digital payment solutions, ensuring alignment with regional business priorities and market needs.
• Click to Pay: Lead the rollout and adoption of Click to Pay (C2P) solutions, enabling seamless and secure digital transactions for consumers and businesses.
• Tokenization & MDES: Drive the implementation and expansion of tokenization and MDES to enhance security and increase digital payment adoption.
• XPAY Enablement: Support the integration of Mastercard’s solutions into XPAY, ensuring seamless, secure, and innovative payment experiences.
• Passkey & Authentication Solutions: Promote the adoption of Passkey and other authentication solutions to enhance security and user convenience in digital transactions.
• Digital Cards: Oversee the deployment and adoption of digital-first card solutions, enabling issuers and FinTechs to provide seamless virtual card experiences.
• Secure Card on File: Drive initiatives that enhance security and user experience for stored payment credentials.
• Market & Partner Engagement: Collaborate with banks, FinTechs, merchants, and regulatory bodies to drive awareness, partnerships, and adoption of Mastercard’s digital products.
• Regulatory & Compliance Alignment: Work closely with internal and external stakeholders to ensure that digital products meet regulatory requirements across the West Africa region.
• Go-To-Market Execution: Develop and implement go-to-market plans for digital products, including value proposition definition, commercialization strategies, and customer engagement.
• Innovation & Competitive Intelligence: Stay ahead of industry trends, assess competitive offerings, and drive innovation to maintain Mastercard’s leadership in digital payments.
• Digital Implementation Engineering Collaboration: Work closely with digital implementation engineers to ensure seamless integration, testing, and technical execution of digital payment solutions.
• Technical Support & Troubleshooting: Assist in troubleshooting implementation challenges, supporting internal teams, partners, and clients in deploying Mastercard’s digital solutions.
Qualifications & Experience:
• Bachelor’s or Master’s degree in Business, Technology, Finance, or a related field.
• 7+ years of experience in digital payments, fintech, banking, or financial services.
• Strong understanding of digital payments ecosystem, tokenization, mobile wallets, authentication solutions, and implementation processes.
• Proven track record in product management, business development, or digital transformation within financial services.
• Experience working with financial institutions, FinTechs, and regulators in West Africa.
• Familiarity with digital implementation processes, API integrations, and payment security protocols.
• Ability to manage cross-functional teams and drive projects in a fast-paced environment.
• Strong analytical, strategic thinking, and problem-solving skills.
• Excellent communication and stakeholder management abilities.
If you are passionate about shaping the future of digital payments in West Africa and have the expertise to drive impactful solutions, we invite you to apply for this role.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.