Manager, Delivery Management

As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
Job Title: Manager , Delivery Management
Job Description
Q2 is seeking a dynamic and experienced Technical Delivery Manager to join the Leadership Team of the Service Delivery Centre of Excellence (CoE). As part of this role, you will contribute to delivering innovative digital banking solutions to our North American Banking & Financial Services Clientele. Joining a high-performance team, you'll be at the forefront of technology, involved in implementing and supporting custom code for clients. If you thrive on problem-solving and exceeding client expectations, we invite you to be a part of this dynamic position.
**Role Overview:**
Q2 is seeking a highly skilled Technical Delivery Manager to join our digital banking division. The ideal candidate will have a strong background in IT, with a minimum of 12 years of hands-on technical experience, including at least 2 years in a managerial capacity leading a team of engineers. The Technical Delivery Manager will play a critical role in overseeing the successful delivery of our digital banking solutions, ensuring alignment with business objectives, and driving continuous improvement in our delivery processes.
**Key Responsibilities:**
- Lead and manage a team of engineers, providing guidance, mentorship, and technical expertise.
- Collaborate closely with cross-functional teams, including product management, software development, and quality assurance, to ensure timely and high-quality delivery of digital banking solutions.
- Define and implement best practices, standards, and processes for technical delivery, ensuring adherence to industry standards and compliance requirements.
- Monitor project timelines, budgets, and resources, identifying and mitigating risks and ensuring successful project delivery.
- Foster a culture of innovation and continuous improvement within the team, promoting knowledge sharing and collaboration.
- Establish and maintain strong relationships with key stakeholders, including clients, partners, and internal teams, to drive alignment and achieve business objectives.
- Stay current with industry trends, emerging technologies, and best practices, providing recommendations and insights to senior leadership.
Prior experience (hands-on experience will be an added advantage) with tools like Bit bucket, Jenkins, SQL, Nomad, Vault, Splunk, JIRA & Salesforce
**Qualifications:**
- Typically requires Bachelor's degree in computer science, Information Technology and a minimum of 6 years of related experience; or an advanced degree with 4+ years of experience.
Typically requires 1-2 years managing and developing employees with a proven track record of technical leadership and project delivery.
- Minimum of 1-2 years of experience in a managerial role, leading a team of engineers.
- Strong technical background, with expertise in digital banking, software development, and IT infrastructure.
- Excellent communication, leadership, and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Proven ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
Same as above.
This position requires fluent written and oral communication in English.
Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.